Games Team Member

POSITION SUMMARY

To achieve game sales through communication to guests in a clean environment and effectively meet Wild Adventure sales standards. 

ESSENTIAL FUNCTIONS

• Operate assigned Games location in a safe, efficient manner in accordance with company policy and procedure, including processing cash and credit card transactions
• Enforce and adhere to all departmental, park, and safety policies and procedures
• Complete all applicable department paperwork accurately and thoroughly
• Complete PCI/Cash Handling training; perform in a manner compliant with company policies and procedures including cash and credit card handling
• Protect company assets: money, merchandise, and equipment. Maintain accurate records and loss prevention techniques by reporting any shoplifting, counterfeit bills, or any other activities that may be detrimental to the park
• Maintain excellent Guest Service and ensure guest relation problems are handled appropriately including directing, answering questions, and interacting positively
• Must be willing to work outside his or her zone of assignment to fulfill general park needs on occasion
• Ensure compliance with all Herschend Family Entertainment and Wild Adventures policies and procedures
• Represents the company to guests and other team members in a positive and friendly manner
• Satisfies Wild Adventure’s standards for performance and conduct. For example, reports to work regularly and on time
• “Create Memories Worth Repeating” for our Guests by exceeding guest expectations
• Perform other duties as assigned

BEYOND PAYDAY PERKS:

• FREE Season Admission to Wild Adventures For You and One Guest
• Complimentary Tickets To Give To Others
• Exclusive Team Member Events
• Park Wide Discounts
• Internal Promotions / Career Development Opportunities
• Team Member Recognition and Prizes
• Wholesome, family-oriented work environment

WORK ENVIRONMENT: The position requires outdoor work in all weather conditions and in the presence of dust and odors. Team Members are susceptible to the exposure of various chemicals, bodily fluids and blood-borne pathogens, prolonged exposure to sunlight or rainy conditions.

Required Skills

COMPETENCY STATEMENT(S)

• Accountability - Ability to accept responsibility and account for his/her actions
• Conflict Resolution - Ability to deal with others in an antagonistic situation
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems
• Safety Awareness - Ability to identify and correct conditions that affect employee safety
• Responsible - Ability to be held accountable or answerable for one’s conduct
• Energetic - Ability to work at a sustained pace and produce quality work
• Friendly - Ability to exhibit a cheerful demeanor toward others

Required Experience:

EDUCATION: Currently enrolled in High School, High School Graduate, or GED preferred.

COMPUTER SKILLS: Strong basic computer skills; must be able to operate and understand the park's point of sale system(s)

OTHER REQUIREMENTS:

• Must be at least 16 years of age.
• Must be able to read, write, and speak English
• Must be able to wear appropriate job-specific personal protective equipment (PPE)
• Must be available to work days, evenings, weekdays, weekends, and holidays as needed
• Must have reliable transportation

Wild Adventures Theme Park is an equal-opportunity employer. Applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Wild Adventures Theme Park drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.