What are the responsibilities and job description for the Merchandise Team Member position at Wild Adventures?
POSITION SUMMARY
The team member's mission is to create memories by providing quality family entertainment and an affordable safe, clean, friendly, and educational environment. Team members must be proficient in four roles that they will play; Greeter, Sales, Merchandiser, and Cashier. The role is responsible for operating a point of sale, including processing cash and credit card transactions.
ESSENTIAL FUNCTIONS
- Operate assigned Merchandise locations in a safe, efficient manner in accordance with company policy and procedure.
- Enforce and adhere to all departmental, park, and safety policies and procedures.
- Complete all applicable department paperwork accurately and thoroughly.
- Perform in a manner compliant with company policies and procedures, including cash and credit card handling.
- Complete PCI training
- Maintain excellent Guest Service and ensure guest relation problems are handled appropriately including directing, answering questions and interacting positively.
- Must be willing to work outside his or her zone of assignment to fulfill general park needs on occasion
- Ensure compliance with all Herschend Family Entertainment and Wild Adventures policies and procedures
- Represents the company to guests and other team members in a positive and friendly manner
- Satisfies Wild Adventure’s standards for performance and conduct. For example, reports to work regularly and on time
- “Create Memories Worth Repeating” for our Guests by exceeding guest expectations
- Perform other duties as assigned
BEYOND PAYDAY PERKS:
- FREE Season Admission to Wild Adventures For You and One Guest
- Complimentary Tickets To Give To Others
- Exclusive Team Member Events
- Park Wide Discounts
- Internal Promotions / Career Development Opportunities
- Team Member Recognition and Prizes
- Wholesome, family-oriented work environment
WORK ENVIRONMENT: The position requires outdoor work in all weather conditions and in the presence of dust and odors. Team Members are susceptible to the exposure of various chemicals, bodily fluids, and blood-borne pathogens, prolonged exposure to sunlight or rainy conditions.
EDUCATION: Currently enrolled in High School, High School Graduate, or GED preferred.
COMPUTER SKILLS: Strong basic computer skills; must be able to operate and understand the park's point of sale system(s)
OTHER REQUIREMENTS:
- Must be at least 16 years of age.
- Must be able to read, write, and speak English
- Must be able to wear appropriate job-specific personal protective equipment (PPE)
- Must be available to work days, evenings, weekdays, weekends and holidays as needed
- Must have reliable transportation
Wild Adventures Theme Park is an equal-opportunity employer. Applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Wild Adventures Theme Park drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Required Skills:
COMPETENCY STATEMENTS(S)
- Friendly - Ability to exhibit a cheerful demeanor toward others.
- Enthusiastic - Ability to bring energy to the performance of a task.
- Energetic - Ability to work at a sustained pace and produce quality work.
- Accountability - Ability to accept responsibility and account for his/her actions.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Safety Awareness - Ability to identify and correct conditions that affect employee safety.
- Responsible - Ability to be held accountable or answerable for one’s conduct.
| PHYSICAL DEMANDS | |||||
| N (Not Applicable) | Activity is not applicable to this position. | ||||
| O (Occasionally) | Position requires this activity up to 33% of the time (0 - 2.5 hrs/day) | ||||
| F (Frequently) | Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day) | ||||
| C (Constantly) | Position requires this activity more than 66% of the time (5.5 hrs/day) | ||||
| Stand | C | Lift/Carry | |||
| Walk | F | 10 lbs or less | C | ||
| Sit | N | 11-20 lbs | F | ||
| Manually Manipulate | C | 21-50 lbs | O | ||
| Grasp | C | 51-100 lbs | N | ||
| Reach Outward | C | Over 100 lbs | N | ||
| Reach Above Shoulder | F | ||||
| Speak | C | Push/Pull | |||
| Climb | O | 12 lbs or less | F | ||
| Crawl | O | 13-25 lbs | O | ||
| Squat or Kneel | F | 26-40 lbs | O | ||
| Bend | F | 41-100 lbs | N | ||
| Other Physical Requirements | |||||
| Vision (Near, Distance, Color, Peripheral, Depth) | |||||
| Sense of Sound - ability to hear with both ears | |||||
| Sense of Smell | |||||
| Sense of Taste | |||||
| Sense of Touch |
