Fulfillment Center Manager

Description

To be a Fulfillment Center Manager at Wild Fork, you will possess strong leadership skills to delegate and stimulate your team to perform at their best. Ensuring a smooth day-to-day operation by monitoring workflow and checking that our service levels are being met. You will maintain a safe and productive work environment, improve profitability and ensure all online orders are shipped within the customer’s expected delivery time.
Frozen is Fresher! At Wild Fork, we believe that by controlling every step of the process from farm to fork. As a result, we ensure you get the highest quality, largest selection, and most consistent eating experience. We blast freeze our products at -40 °F to maintain peak freshness, reduce crystallization, and preserves the vitamins and minerals. This process is ten times faster than standard freezing for locked-in taste and tenderness in every bite.
Because all of our products are frozen, this means that you will work in a freezer and refrigerated spaces for most of your shift. Of course, it can be cold, but we’ll provide you with the right gear to stay warm!
If you have the Passion and Hunger for growth, come nourish your career at Wild Fork and be part of our growing family!
Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership
Essential Tasks and Responsibilities:

• Ensuring all outgoing shipments of products meet company standards
• Meet department’s daily, weekly, and monthly goals
• Tracks KPIs and holds team accountable to key results

• Conduct on-the-job training for new hires
• Coach and support new and existing associates
• Conduct ongoing performance reviews
• Adhere to loss prevention, inventory control and compliance procedures
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates

• Pick and pack products to fulfill orders
• Perform daily cycle counts for high ticket items
• Operate an electric pallet jack to transport product
• Ensure orders are completed, loaded, and shipped that same day
• Ensure all employees adhere to the company’s policies and guidelines

• Act as our brand ambassador and set an example for our employees
• Execute other related duties as assigned

Physical Demands and Work Environment:

• Work in a cold environment with temperatures ranging from -0 degrees Fahrenheit and below
• Lift and move items up to 50 pounds

• Stand/walk for up to 10-12 hours
• Regularly bend, lift, stretch and reach both below the waist and above the head
• Have the personal strength and stamina to walk briskly for most of the day throughout the facility

Benefits & Perks:

• Medical, Dental & Vision Insurance

• 401k Retirement Plan
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• WF Unlimited- Free Shipping
• Chew On This- One give away product a month
• Wild Chef - Allowance per month to shop in our store

Qualifications:

• High school degree or GED required
• 5 years of Warehouse or Fulfillment experience, with at least three years in a management capacity
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization

• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
• Proven success in coaching and training employees
• Strong understanding of sales drivers and customer service
• Work with integrity as a TEAM toward a shared vision
• Acts with respect and values other opinions

• Strong cognitive skills, including problem analyzing and logistic
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays.

EOE/Vets/Disability