Country Club Server

POSITION DESCRIPTION

Position Title: Country Club Server

Department: Food and Beverage

Reports To: Food and Beverage Manager

POSITION SUMMARY

Servers must possess the ability to work effectively under pressure and maintain excellent service standards with his/her tables. They must have outstanding listening skills and an eagerness to provide memorable service. Servers must be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessary.

Servers must be neat and well-groomed following Country Club’s Team Member standards. Our servers are team players who work effectively with coworkers and other departments to support and maintain a level of excellence in food and beverage service for the members and guests. It is the server's responsibility to provide a warm, friendly environment creating a memorable dining experience for our members and guest.

This position requires a highly self-motivated individual who can work with minimal supervision and interact with members at a high level. Qualifications should include a minimum of 1 year of high-profile service operation working in food and beverage service. Candidates in the immediate Naples area Preferred.

PREREQUISITES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· To arrive well-groomed, on time and dressed in the appropriate uniform.

· Recall floor plans and seat numbers when inputting orders.

· Understand and be able to describes all available menus and their ingredients.

· Review the dining reservation list along with your section assignment.

· Set up for events, carry trays, serve members and clean up at the event’s conclusion. Set up will include putting out table cloths and place settings, arranging table placement, and setting up buffets.

· Detail your section every shift ensuring all dishes, silverware and glasses meet the standards of Wilderness Country Club.

· Attend pre-shift meetings for updates and specials for the day or evening.

· Possess complete knowledge of the menus and be able to answer any menu questions from members/ guests graciously and with respect.

· Gracefully present, open, and professionally serve bottles of wine.

· Know and abide by all Club policies and applicable state and local laws when serving alcohol to members and their guests.

· Communicate any issues with food service or dining issues to the Director of Food and Beverage and/ or Chef.

· Follow Club procedures for handling and storing food products in a safe and sanitary manner.

· Must treat all Members, Guests, and Team Members with respect.

· Will be required to bill member charges through the use of Jonas point of sale system.

· Servers must adhere to health and safety standards at all times, even when closing down at the end of the event, which will include breaking down the table set up.

REQUIREMENTS

· ServSafe Certification required

· Flexible availability including days, nights, weekends and holidays.

· Duties during the event can vary based on the situation, but, in general, they must be able to focus on the job while staying on their feet and moving about freely, which can include bending, climbing stairs and carrying items weighing 25-50 pounds.

· Good communication is important, as is being able to follow directions efficiently and meet the physical demands of the job.

· Ability to stand 6-8 hours at a time.

· A positive attitude while on the job is also essential.

EDUCATION

A High School diploma is preferred

EXPERIENCE

Preferred qualifications would include a minimum of 1-year food and beverage service in a club, restaurant or hotel. Have superior member service skills and the ability to maintain poise under pressure.

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 30 – 45 per week

Application Question(s):

• Do you have prior experience working in country clubs?

Education:

• High school or equivalent (Preferred)

Experience:

• Server: 1 year (Preferred)

Work Location: In person

Salary : $20 - $22