What are the responsibilities and job description for the Service Manager position at Wildfire?
Job Summary
We are seeking a dedicated and experienced Service Manager to lead our Front of House Staff. The ideal candidate will possess strong leadership skills and a deep understanding of restaurant service processes. This role involves overseeing service operations, ensuring customer satisfaction, and driving sales. The Service Manager will be responsible for managing a team of servers and bartenders while providing guidance on best practices in finer service.
Duties
- Oversee daily operations of the restaurant to ensure efficiency and productivity.
- Manage a team of servers and bartenders, providing training and support as needed.
- Ensure high standards of customer service by addressing customer inquiries and resolving complaints effectively.
- Monitor workflow in the restaurant, ensuring timely completion of services while maintaining quality standards.
- Maintain compliance with safety regulations and policies.
Requirements
- Proven experience in a restaurant environment in service management.
- Strong knowledge of restaurant environment processes.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Proficient in customer relationship management.
- Strong communication skills, both verbal and written, with the ability to transmit information clearly to staff and customers.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- A valid Food Handlers and TABC is required.
Join our team as a Service Manager where you can make an impact by leading our team towards excellence in customer satisfaction and operational efficiency.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Work Days:
- Every weekend
Ability to Commute:
- Georgetown, TX 78626 (Required)
Work Location: In person
Salary : $55,000 - $65,000
