What are the responsibilities and job description for the Laundry Attendant position at Wildhorse Resort & Casino?
Wage Range: $15.00
OPEN UNTIL FILLED: 1ST CLOSING DATE MARCH 4, 2025
ESSENTIAL JOB FUNCTIONS:
- Ensure customer satisfaction through prompt, efficient, and friendly service.
- Accepts soiled linens from room attendants/utility staff for cleaning.
- Load washers with soiled linen and cleaning solution as directed.
- transfer the washed linen to the dryers once the wash is complete.
- Promptly fold dry linen, stacking neatly for room distribution.
- For extra soiled, torn, or damaged supplies, report and record loss to the supervisor to discard as directed.
- Maintain accurate records of the daily count of loads of washed and dried linen; damaged linen; soap; and chemicals used.
- Complete monthly inventory reports as directed.
- Maintains cleaning equipment, wiping down machinery daily, and reporting malfunctions to the supervisor.
- Ensure that equipment, tools, and materials are operated safely.
- Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the supervisor.
- Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
- Promote internal guest service through courteous and respectful behavior.
- Other related functions as directed.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SUPERVISORY AUTHORITY:
- None.
SIGNATORY ABILITY:
- None.
ACCESS TO SENSITIVE AREAS:
- Guest rooms as needed.
MINIMUM QUALIFICATIONS:
- Experience with cleaning procedures and materials.
- Functionally literate: needs to read and follow written chemical, safety, and warning labels.
- Bend, lift, stand, and/or walk for long periods; perform repetitive motions with arms, wrists, hands, and fingers; work in an enclosed, extremely warm environment; lift and maneuver up to 50 lbs.
- Effective communication skills - verbally provide instruction and respond to questions.
- Flexible schedule: to work various shifts, weekends, and holidays.
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
- Requires a criminal history background check.
- Must be at least 18 years of age.
PREFERRED QUALIFICATIONS:
- High School Diploma or GED.
- Knowledge and experience with operating laundry equipment - washers, dryers, and irons.
- Customer service experience.
Salary : $15