What are the responsibilities and job description for the Business Development Representative - Retail - USA market position at Wildix?
About Us
Wildix is the first 100% secure, easy-to-use, professional web-based UC&C system, recognized as a Niche Player in the Gartner® Magic Quadrant™ for Unified Communications as a Service in 2024.
Founded in 2005 by two Italian brothers, Steve and Dimitri Osler, we are now positioned among the fastest-growing companies in the UCaaS sector. Headquartered in Tallinn, Estonia, we have more than 250 staff members representing over 15 nationalities. Our team works across Europe, the UK, the Americas, and Ukraine, serving more than 135 countries through our partner ecosystem.
The solution:
x-hoppers by Wildix is an innovative unified communication solution that transforms how businesses connect and collaborate, it’s our first product specifically tailored for the Retail vertical, and brings a unique set of features and capabilities to meet the communication needs of retail businesses!
The product
x-hoppers is a complete retail communication solution that combines wireless headsets, a robust cloud-hosted communication system and innovative customer engagement solutions that allow you to jump ahead of in-store problems and boost sales. Powered by Wildix, a global UCaaS leader with 20 years of experience in the industry, x-hoppers connects shop floor assistants to one secure channel where they can instantly collaborate, receive incoming calls and notifications and instantly access product knowledge through a cutting-edge AI tool, reducing training time and improving the overall employee experience so they can focus on what truly matters — the customer.
Who are we looking for
As we expand our solution into the retail vertical, we are looking for a Business Development Representative to drive growth by engaging with new and existing prospects. You will generate opportunities to be developed in collaboration with our partner network, focusing on the retail, hospitality, and healthcare segments.
This role offers a unique opportunity to shape the development of our product and establish a new revenue stream within the USA market.
Are you up for the challenge?
How You Will Make an Impact
- Prospecting
- Analyze and qualify inbound leads to ensure alignment with our business objectives
- Account mapping, understanding how an organisation works and how to navigate it from a sales perspective
- Perform discovery calls to understand prospect needs and identify the challenges that the prospect would like to address
- Engage long-term with prospective and current C-level executives to understand their transformation strategies
- Collaborate with the x-hoppers sales team and transfer the qualified opportunity to the Account Executive to complete the sales cycle
- Keep our CRM system updated with accurate and timely information
- Meet and exceed quarterly Target KPI’s to drive individual and team success
- Occasional travel for training and business needs
What You Bring to the Team
- You bring 1-2 years of B2B sales experience, with exposure to the retail industry
- You possess excellent communication skills, enabling you to articulate ideas clearly and engage effectively with both team members and potential partners
- Your grit and desire for success drive you to achieve goals, making you target-driven, self-motivated, and proactive
- You are able to work in a structured and professional manner to deliver sales targets
- Willing to learn and try new approaches
- You are a team player who enjoys working with others
- Experience in working with CRM tools like Salesforce will be a plus
Why You Will Love It Here:
- A philosophy of trust and a shared vision of excellence.
- Full training and support.
- Performance management and career opportunities within a global organization.
- The possibility of joining the fastest-growing, most talent-driven company in Unified Communications.
Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information.
Hiring Process
- Discovery Interview with Talent Acquisition team (30 minutes)
- Interview with the Hiring Manager (45 minutes) to dive deeper into the role's specifics
- Sales Role Play (about 1 hour)
We are Wildix
Wildix is an equal opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or other characteristics. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.
Important: Please note that we exclusively recruit through Remote.com, an Employer of Record (EOR) company, facilitating remote talent acquisition efficiently.
Do you want to learn more about Wildix? Apply Now!