What are the responsibilities and job description for the Monorail Tour Guide position at Wildlife Conservation Society?
07-Mar-2025
Monorail Tour Guide
Bronx Zoo
Temporary/Seasonal
RIDES
Job Description
Bronx Zoo Monorail Tour Guide
Bronx Zoo
Temporary/Seasonal
RIDES
Job Description
Department: Rides
Location: Bronx Zoo
Title: Monorail Tour Guide
Employment Type: Temporary/Seasonal
Status: Non-Exempt
Grade Level: Hourly
Pay Range: $17.50 per hour
Reports To: Supervisor
Schedule: Must be able to work weekends and holidays; weekday hours also available
Hours: 9:00am – 5:00pm, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Occasional after-hours events.
Position Summary
Tour Guides ensure that our guests enjoy a fun-filled and educational experience on the Wild Asia Monorail.
**A valid Driver’s License is mandatory**
Responsibilities
Responsibilities include but are not limited to:
PERKS of Working with Us:
EOE/M/F/D/V
#LI-DNI
Bronx Zoo
Temporary/Seasonal
RIDES
Job Description
Department: Rides
Location: Bronx Zoo
Title: Monorail Tour Guide
Employment Type: Temporary/Seasonal
Status: Non-Exempt
Grade Level: Hourly
Pay Range: $17.50 per hour
Reports To: Supervisor
Schedule: Must be able to work weekends and holidays; weekday hours also available
Hours: 9:00am – 5:00pm, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Occasional after-hours events.
Position Summary
Tour Guides ensure that our guests enjoy a fun-filled and educational experience on the Wild Asia Monorail.
**A valid Driver’s License is mandatory**
Responsibilities
Responsibilities include but are not limited to:
- Providing educational and enthusiastic narrations to large groups on the Bronx Zoo Monorail
- Providing excellent service to guests, including maintaining general knowledge of park attractions and amenities, answering questions and finding ways to create a great guest experience, in accordance with WCS standards of guest service
- Helping guests enter and exit Monorail with special attention to children, elderly, and disabled patrons
- Maintaining order among guests waiting to enter ride and safely admitting the appropriate number of guests in a timely manner
- Monitoring area and communicating with guests to ensure their safety
- Maintaining cleanliness and organization of assigned work areas as instructed
- Completing other related assignments and helping others on the team as required
- Assist as needed with Event Programming events and special projects
PERKS of Working with Us:
- Free employee access to 5 Parks: Surround yourself with animals of all kinds and get the opportunity to interact and engage with like-minded colleagues.
- Complimentary Parking
- Five Complimentary Guest Park Tickets (After 45 days)
- Company-provided uniforms.
- Access to online learning and tuition discounts with Monroe College
- Earned Paid Sick Time
- Employee Assistance Program
- Free Banking
- Discounts at Food & Merchandise Concessions
- Bronx Zoo
EOE/M/F/D/V
#LI-DNI
Qualification Requirements
Qualifications:
- Minimum age of 18 years or older.
- Valid driver’s license required.
- Strong presence, and ability to connect with large groups.
- Strong verbal communication skills.
- Ability to memorize narration.
- Ability to work effectively in a fast-paced environment.
- Ability to work outdoors in a variety of weather conditions.
- Ability to frequently move objects weighing up to 20 - 50 pounds.
- Must be dependable and reliable.
- Assist with holiday, exhibit, and event set-up.
- Prior customer service experience
- Background in theater, education, biology, or zoology preferred.
- Fluent in English. Bilingual preferred, not required.
Salary Range
$17.50/hr
Salary : $18
