What are the responsibilities and job description for the Seasonal Booth Clerk position at Wildlife Safari?
Position Overview
Position Goal
The goal of the Booth Attendant is to create a positive, fun, and professional impression of the park. In many instances, the Entrance Clerk is the only interaction that members and guests will have with park staff; therefore, the incumbent must demonstrate outstanding customer service skills, up-sell the park’s benefits and services as appropriate, and acquire extensive park knowledge to answer questions and advise guests as required.
Responsibilities
- Welcome guests in enthusiastic and sincere manner
- Transact sales; distribute tickets, receipts, maps, etc.
- Accurately handle cash and credit card sales
- Explain the park rules
- Inspect vehicles to assure guest, animal and keeper safety
- Answer guest questions
- Sell guidebooks, kennel locks, etc.
- Respond as required to park codes
- Gate operation at a fast pace
- Radio communication
- Guest communication
- Maintain cleanliness of booth(s) and stock supplies
- Balance daily receipts
- Weekends are required
- Be available to work multiple departments as needed
Qualifications
- Be at least 16 years old
- Have a valid driver’s license (for many positions)
- Must be able to pass a drug test, including for marijuana
- Candidates for this position must agree to a background check
- Outstanding customer service skills including friendliness and tact
- Preferred one-year previous experience in a retail environment handling cash and credit sales
Benefits
- Free membership with reciprocal zoo
- 40% off in Restaurant and Gift Shop
- Sick leave
- Vet and vehicle services at cost
- Free animal encounters
- Employee parties throughout the year
Applications will be accepted until position is filled.
Wildlife Safari is a drug-free workplace and applicants must pass a drug screen (including for Marijuana) prior to being offered a position.
Wildlife Safari will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state or local laws. Wildlife Safari will not discriminate against any applicant for employment because of physical or mental disability in regard to any position for which the applicant is qualified.
Wildlife Safari will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state or local laws. Wildlife Safari will not discriminate against any applicant for employment because of physical or mental disability in regard to any position for which the applicant is qualified.
