IT Support Specialist

Job Details

Description

IT Support Specialist – Warsaw, IN

Keeping Wildman Connected & Running Smoothly!

Are you the go-to tech troubleshooter? Love solving problems and keeping things running? We need an IT Support Specialist to be the hero behind the scenes, making sure our team stays connected and productive!

What You’ll Do

• Be the first line of support for all things tech—laptops, phones, software, and more!
• Respond to help desk tickets - diagnose issues, isolate problems, determine and implement solutions, and escalate as needed
• Set up new team members with everything they need to hit the ground running.
• Maintain inventory of IT devices including laptops, desktops, cell phones, servers, and licensing
• Work with the IT Manager & Systems Administrator to optimize our systems.
  
  

What You Bring

• Experience in Level 1 & 2 IT support (help desk, troubleshooting, onboarding).
• Degree and certifications in IT, Computer Science or relevant field preferred.
• Knowledge of Microsoft 365, Windows, networking basics, and VoIP systems.
• Strong problem-solving skills with a customer-first mindset.
• A passion for technology and continuous learning.
  
  

🎯 Why Wildman?

• A dynamic, supportive team that values collaboration and innovation.
• Opportunities to grow and stay ahead in the tech world.
• A culture rooted in our core values—because we believe in making an impact in the lives of our team members and surrounding communities!
  
  

Ready to jump in? Apply today and be part of something awesome!

Physical Requirements

• Work is performed in an office environment and involves frequent contact with staff.
  
  

Travel Requirements

• Travel to various Wildman locations from time to time for hardware rollouts and other support needs. Expected to average no more than 1-2 days a month.