What are the responsibilities and job description for the Service Manager - Waterloo, NY position at Wilkins RV?
Company: Wilkins RV
Location: Waterloo, NY
Position: Service Manager
Are you a Dynamic Leader? Are you looking for a career, with growth potential? Do you love the outdoors, and providing families with an opportunity to make endless memories? Read on!
Salary Range:
- $60,000.00-$100,000.00 annually.
- Medical, dental and vision insurance
- 401K and employer match
- Paid time-off and sick time
- Voluntary benefit program
- Employee referral program
- Employee discount
- RV Borrowing Program
Job Responsibilities:
- Ensure a consistently high level of internal and external customer satisfaction throughout the service department,
- Drive profitability through increased sales, gross profit, P&L management, and labor cost control
- Build a high performing team of Technicians, Service Advisors, Porters, and Detailers through continual associate development and best hiring practices,
- Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy,
- Create and maintain strong working relationships with external vendors,
- Meet or exceed monthly budget projections,
- Maintain a safe and functional working environment.
Position Requirements:
- Experience managing more than 10 people in a fast-paced environment strongly preferred,
- Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment,
- Strong written and verbal communication skills,
- Proficiency in a dealership software system,
- Intermediate or better skills in MS Office (Word, Excel, Outlook),
- Ability to read and analyze P&L reports,
- Valid driver's license.
- NY State Inspection License a Plus!
Salary : $60,000 - $100,000
