What are the responsibilities and job description for the Commercial Store Manager - Decatur, AL position at Wilks Tire & Battery Service?
Job Description
Job Description
Store Manager
As a Store Manager at Wilks Tire we are looking for a positive, energized leader who thrives on making meaningful connections while delivering outstanding service and engage with the local community.
Key attributes for the job are :
Champions a safe working environment
Leads by example and enjoys helping others to achieve their goals
Integrity driven
Sets and achieves sales targets and goals
Has great time management skills and can organize others
Great communication skills to all aspects of the business
Customer Centric
Mechanically minded and enjoys hands on physical work
Responsibilities will include, but not be limited to :
Engage Teammates and improve retention
Excellent leadership and coaching skills
P&L experience
Ability to control expenses
Community involvement
Help drive and reach sales goals through guest interactions including tire and service sales
Build guest relationships and ensure guest satisfaction through understanding their needs
Understand and be able to describe all warranties, advertising, and promotion of products and services
Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
Make recommendations to guests based on manufacturing recommendations
Promote self-development by utilizing Company provided training tools
Maintain a clean and safe work and guest area
Perform a variety of manual tasks for extended periods of time, which may include light lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications :
Prior multi-employee management experience
Valid driver's license
Must be at least 18 years of age
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications :
High School Diploma
Previous Automotive Guest Service experience
Previous Tire or Parts Sales experience
Position Criteria :
Strong work ethic; independently motivated to produce results, while developing a team.
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Commitment to following established safety policies and procedures.
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