Community (Hospice) Liaison

Become a Community Liaison for hospice and supportive care with Willamette Vital Health

As a Community Liaison at Willamette Vital Health, you’ll be responsible for coordinating & generating hospice and palliative care business in both existing and new accounts, identifying new markets and maintaining existing service as well as coordinating care for referred patients.

Your focus will be developing and sustaining strong working relationships in hospitals, facilities, and clinical settings with physicians, medical professionals, discharge planners, and others who refer or potentially refer to hospice and palliative care to increase referrals and admissions. Additional responsibilities include educating key constituents on the benefits of early and appropriate referrals to the company.

What You'll Do:

• Coordinate and facilitate referrals to hospice and palliative care based on admission criteria.
• Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to home.
• Have a strong clinical foundation with the ability to understand and converse in clinical terminology required.
• Develop a consultative relationship in assigned accounts by making effective customer contacts and presentations.
• Develop and implement marketing and education programs to increase awareness of the company.
• Maintain a high degree of confidentiality due to access to sensitive information.
• Follow all Medicare, Medicaid, and HIPAA regulations and requirements.
• Specialize in community specific culture and traditions to identify, develop, and maintain community support by providing education and outreach.
• Call on physicians, hospitals, nursing facilities and other healthcare providers (discharge planners, social workers, and health care coordinators) to promote WVH services.
• Act as company liaison to clients to resolve problems and provide information on services and maintain positive relations.
• Be an expert regarding the services provided by WVH ensuring effective communication and collaboration with providers.
• Act as company liaison to clients to resolve problems and provide information on services and maintain positive relations.

Secondary Functions:

• Explain programs, obtain consents, and coordinate the admission process for referred patients.
• Review cost-effective options and prioritize approaches for optimal results.
• Participate in in-service education, orientation of team members, and agency programs.
• Engage in committees, groups, or focus groups.
• Foster a positive work environment.
• Contribute to the annual business development budget.
• Pursue professional growth and development through education programs.
• Adhere to professional ethics and integrate continuous quality improvement principles.

Specific Job Skills:

• Apply basic principles of community health in hospice and palliative care.
• Embrace the hospice philosophy.
• Handle high-stress situations and manage multiple priorities.
• Proficient in public speaking.
• Efficiently utilize time, resources, and supplies.
• Demonstrate strong written and verbal communication skills.
• Respect patient rights in decision-making.
• Understand the impact of own behavior on others and take positive actions.
• Promote effective communication and documentation.
• Contribute to staff meetings and maintain written procedures.

Qualifications:

• Currently licensed as a nurse in the state of Oregon
• Associate or bachelor’s Degree preferred
• One (1) year of nursing experience in the local market with a strong knowledge of governmental regulations, Medicare requirements, and care plan development techniques.
• Must successfully perform and comply with all credentialing as required by hospital/healthcare facility.
• 2 years of experience in a clinical care setting (hospice preferred).
• 2 years of sales experience in a clinical care setting (hospice preferred).
• An acceptable combination of experience and/or training may be considered in lieu of formal education.

What you can expect from Willamette Vital Health:

• A challenging and rewarding career with opportunities for professional growth and skill development.
• Competitive salary and health benefits
• Generous paid time off (PTO)
• 401k plan with matching contributions
• Employee Assistance Program (EAP)
• Collaborative and innovative work environment. Comprehensive and collaborative training and orientation
• Ongoing education and support
• Option to purchase several programs at low cost: critical illness/accident insurance, voluntary life insurance, ID/Legal Shield, FIGO pet insurance

Thank you for your interest in joining the team at Willamette Vital Health. We provide rewarding careers for passionate, caring, and experienced employees. We believe that everyone facing serious illness, death, and grief deserves access to the best personalized and compassionate care available, and the team at Willamette Vital Health strives to provide such care.

Willamette Vital Health is an Equal Opportunity Employer dedicated to providing a diverse, equitable and inclusive work environment. We do not discriminate on the basis of race, color, national origin, physical characteristics, age, religion, creed, gender, gender expression, sexual orientation, marital status, mental or physical disability, or veteran status. All qualified candidates legally able to work in the United States are encouraged to apply.

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Associate (Required)

Experience:

• local nursing: 1 year (Required)
• clinical care (Hospice): 2 years (Preferred)
• clinical sales (Hospice): 2 years (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Oregon LPN License (Required)

Shift availability:

• Day Shift (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $26 - $28