What are the responsibilities and job description for the Program Operations Manager position at Willdan?
Wildan Lighting & Electric, a division of Willdan Group Inc., is seeking an Energy Efficiency Program Operations Manager. The Program Operations Manager will oversee quality assurance, process optimization, and team coordination for the Small Business & Nonprofit program we run on behalf of ConEdison.
Essential Duties & Responsibilities
- Oversee team task assignments and track progress to ensure all deadlines are met.
- Continuously evaluate and refine internal workflows to optimize efficiency and effectiveness.
- Spearhead the creation, review, and maintenance of operational documents, policies, and procedures.
- Monitor and conduct QA/QC on internal processes to ensure compliance with industry standards and company policies.
- Facilitate training sessions to keep the team informed about new policies and procedural changes.
- Coordinate with internal teams, external vendors, and stakeholders to ensure smooth program execution.
- Conduct routine audits and reviews to identify areas for improvement in operational processes.
- Utilize project management tools to monitor workflows and identify potential delays.
- Ensure alignment between team activities and strategic objectives set by leadership.
- Support in organizing and support team-building activities, meetings, and events.
- Foster positive relationships with key stakeholders, including state agencies, utility providers, industry partners, and community organizations.
Job Requirements / Qualifications
- Bachelor's degree in environmental science, engineering, business administration, or related field (Master's degree preferred).
- 5 years of experience in energy efficiency, sustainability, or related field, with a proven track record of project management and program implementation.
- Strong analytical skills, with the ability to collect, analyze, and interpret data to drive decision making and program optimization.
- Excellent communication skills, both written and verbal, with the ability to effectively communicate complex concepts to diverse audiences.
- Demonstrated experience in stakeholder engagement, relationship management, and collaboration with cross-functional teams.
- Proficiency in Microsoft Office Suite, data analysis tools, and project management software.
- Knowledge of energy efficiency regulations, policies, and standards at the local, state, and federal levels.
- Certified Energy Manager (CEM) or similar certification is a plus.
EEO Non-Discrimination and ADA Reasonable Accommodation Statement
Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.
Willdan Lighting & Electric participates in E-Verify.
