Office Coordinator

Job Title: Office Coordinator

Long Job Description:

Willhouse Collaborative Family Therapy, Inc. seeks a highly organized and proactive Office Coordinator to support our therapists and clients. As the face of our practice, you will ensure smooth office operations, manage client communication, and assist with scheduling. Your role will be integral in maintaining the supportive and caring environment that is central to our mission. 

Job Responsibilities:

• Manage daily office operations, including scheduling appointments and coordinating telehealth and in-person sessions.
• Handle client inquiries, onboarding, and correspondence.
• Maintain accurate client records using the Electronic Health Record (EHR) system.
• Handle billing processes, including working with insurance companies, invoicing and payment tracking.
• Assist therapists with administrative tasks to support client care.
• Monitor office supplies and coordinate with vendors as needed.
• Maintain confidentiality and follow safety protocols.
• Perform additional administrative tasks as assigned.
• 75% of the job can be performed remotely, offering flexibility.

Education, Experience, and Qualifications:

• Bachelor’s degree preferred. (preferably in pursuing degree psychology/ human services/social work area)
• Prior administrative or customer service experience preferred.
• Proficiency in Microsoft Office and other office software.
• Excellent organizational, communication, and multitasking skills.
• English required; Spanish proficiency is a plus.

Nice to Have Skills:

• Multilingual skills are a plus.
• Experience in healthcare or mental health settings is helpful but not required.

Compensation:

• $18/hour as a W-2 employee.

Work Hours & Benefits:

• Part-time, flexible schedule:
• At least one 5-hour shift and 4–5 two-hour shifts per week.
• Options for fully remote, in-person, or hybrid work.
• Benefits include:
• Paid time off and vacation accrual.
• 401(k) plan.
• Options of medical benefits available depending upon part-time or full time work

Location:

Long Beach, CA

Working Conditions:

• Flexibility to work remotely or in-person depending on availability and preference.

Company Mission:

At Willhouse Collaborative Family Therapy, Inc., we strive to create a supportive environment for clients and staff. We aim to foster growth, healing, and meaningful relationships through holistic care and collaboration.

Call to Action:

Join our team and contribute to a practice committed to making a positive impact on our clients’ lives. Apply today!

Disclaimer:

This job description is not exhaustive and may be adjusted as needed to meet business demands. Willhouse Collaborative Family Therapy, Inc. is an equal-opportunity employer committed to diversity and inclusion in the workplace.

• Disclaimer for job description: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
• Disclaimer for job description: Know that all the duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.
• Disclaimer for EOE: Willhouse Collaborative Family Therapy, inc is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Willhouse Collaborative Family Therapy, inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.