Front Desk Receptionist/Patient Coordinator

Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the front desk. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Experience in a dental or medical office setting is preferred.

Responsibilities

• Greet and welcome patients as they arrive at the clinic, ensuring a positive first impression.
• Manage patient check-in and check-out processes efficiently while maintaining HIPAA compliance.
• Schedule appointments and handle patient inquiries regarding services, procedures, and insurance information.
• Collect payments and manage medical collections as necessary.
• Maintain accurate patient records and ensure all information is up-to-date.
• Assist with administrative tasks such as filing, data entry, and managing correspondence.
• Collaborate with dental staff to ensure seamless patient flow and service delivery.
• Provide support in managing office supplies and equipment as needed.

Experience

• Previous experience in a dental office or medical office setting is highly desirable.
• Familiarity with medical terminology and office management practices is a plus.
• Strong customer service skills with the ability to handle sensitive situations with professionalism.
• Knowledge of HIPAA regulations to ensure patient confidentiality is maintained at all times.
• Excellent organizational skills with attention to detail to manage multiple tasks effectively.
• Proficiency in using SoftDent software and scheduling systems is preferred.

Join our team and contribute to providing excellent patient service in a supportive environment!

Office hours: M, T, W 8am-5pm, Th 8am-2pm (7am-1pm Apr to Oct)

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 30 per week

Benefits:

• Dental insurance
• Paid time off

Ability to Commute:

• Milford, PA 18337 (Required)

Ability to Relocate:

• Milford, PA 18337: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20