What are the responsibilities and job description for the Data and Administrative Support Specialist, Undergraduate Admissions position at William Carey University?
Job Summary
The Data and Administrative Support Specialist provides essential support to undergraduate data specialists, administrative assistance to the Director of Admissions, and serves as a welcoming, professional presence for the Office of Undergraduate Admissions. Key responsibilities include accurate and efficient data processing, timely communication, office management, and supervision of student workers. This position is supervised by the Director of Admissions.
Duties and Responsibilities
This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. The duties and responsibilities listed are essential job functions and exclude functions which are incidental to the performance of fundamental job duties.
- Assist the university in implementing the Statement of Purpose.
- Assist the university in implementing the long-range institutional and financial plans.
-
Specific duties are as follows:
- Support incoming student registration, admission file management, and updates within the Student Information System (SIS) and Customer Relationship Management (CRM) system.
- Process assigned documentation efficiently and accurately in the CRM and/or SIS. [IN-OFFICE USE: including but not limited to standardized test score reports, transcript distribution, miscellaneous document SharePoint, and weekly applicant accountability reviews.]
- Manage the Office of Undergraduate Admissions email account by processing submissions, researching internal and external inquiries and providing timely and
- professional communication, addressing concerns with appropriate encouragement or de-escalation.
- Assist the Director of Admissions with tasks, such as reporting, receipts, purchase orders, and in-office management.
- Supervise student workers by managing semester work schedules, assigning projects, conducting training, approving timesheets, and maintaining office manuals.
- Assist in executing events hosted by the Office of Recruitment as needed.
- Serve as the primary point of contact for the undergraduate Office of Undergraduate Admissions, providing assistance to students, faculty, staff, and visitors.
- Cross-train with the data specialist and application process coordinator to ensure seamless coverage of data-related responsibilities.
- Perform other tasks as necessary for the efficient operation of the Office of Undergraduate Admissions.
- Participate in the annual evaluation of the effectiveness of the Office of Undergraduate Admissions.
Required Qualifications
- Associates degree or equivalent professional experience as determined by the Director and Assistant Director of Admissions
- Strong organizational skills with attention to detail
- Exceptional customer service and interpersonal skills
- High level of emotional intelligence and professionalism
- Self-motivated with the ability to manage multiple tasks efficiently
Preferred Qualifications
- Experience with detail-oriented data entry
- Supervisory experience
- Proficiency in computer systems and database management
- Familiarity with Microsoft Office Suite
Physical Demands
- Must possess mobility to work in a standard office setting, and to use standard office equipment, including a computer.
- Must have vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone.
- Must have the ability to sit for extended periods of time.
- Must have strength and agility to move files, paper boxes, and minor office equipment.
- Must have the ability to lift and carry 25 pounds.
