Program Manager for Community Based Initiativ

Position Summary: 

The Center for Workforce Development (CWD) at William James College seeks applications for the position of Program Manager for community-based initiatives. In this role, the Program Manager will oversee the CWD’s community-based initiatives, strengthen partnerships with internal and external stakeholders, and work collaboratively with the administrative team to set and execute goals for the CWD’s growth in community-based settings. The Program Manager will report to the CWD’s Associate Director of Clinical and Community Services.  

Essential Functions 

• Provide administrative oversight to the CWD’s community-based initiatives. 
• Oversee the active recruitment, interview, selection, and enrollment of program participants. 
• Manage efforts to address program participants’ social determinants of health needs (e.g., ESOL, digital and financial literacy, childcare, and transportation support services). 
• Foster positive and productive relationships with program participants, staff, faculty, internal departments, and external partner agencies.
• Design and disseminate newsletters, event flyers, and program announcements. 
• Create social media platforms to raise awareness of the CWD’s community-based programs.
• Collect data and maintain databases for community-based programs. 
• Collaborate with the CWD team to develop and implement project plans and timelines.
• Ensure that community-based project deliverables are high-quality and completed in a timely manner. 
• Collaborate with the CWD management team to ensure successful communication and coordination between program staff, faculty, students, and other stakeholders.
• Ensure compliance with funding agency guidelines and timelines, as appropriate. 
• Develop professional development workshops, conferences, webinars, and Continuing Education events for students, practitioners, and partner agencies.
• Oversee outreach efforts to build partnerships with city, state, and community-based organizations to expand and diversify the CWD’s workforce development programs. 
• Provide technical assistance and ongoing support to the College’s workforce development programs.
• Perform other related tasks, as assigned. 

Education and Experience 

• Minimum of a bachelor’s degree in counseling, human services, psychology, or a related field.
• Commitment to promoting the well-being of immigrants and other underserved populations. 
• Past or present engagement in community-based services with culturally diverse groups.
• Strong interpersonal skills, emotional maturity, and ability to relate well to individuals from a variety of socioeconomic and cultural backgrounds. 
• Ability to work independently, problem solve and provide excellent customer service.
• Experience with building and maintaining partnerships with community-based organizations
• Ability to adapt to the culture of a mission-drive, fast-paced educational environment. 
• Strong organizational, project coordination, and written and oral communication skills
• Commitment to maintaining program participants’ privacy and confidentiality.
• Knowledge of MS Word and other web-based tools as well as social media platforms.
• Candidates must speak Haitian Creole to effectively communicate with program participants. 
• Reliable transportation with a valid driver’s license. 
• Applicants MUST be eligible for employment in the United States without requiring work visa sponsorship.

Application Process 

Please submit the following materials to the career center (click here). (Incomplete applications will not be processed): 

1. Click on the position you are interested in applying to
2. Click the “Apply” button to begin the application process
3. Applications will be reviewed when submitted, and considered until the position is filled.   

William James College is an institution and community dedicated to the principles of excellence, fairness, and respect for all individuals. We are committed to strengthening our communities, including our workplace, by fostering the development of competencies essential for change agents in an increasingly complex society.