What are the responsibilities and job description for the Commercial Collection Specialist position at Williams Babbit & Weisman, Inc.?
Williams Babbit & Weisman, Inc. (WBW), founded in 1989, is a Certified Minority Business Entity and a founding member of the Commercial Collection Agencies of America. WBW provides "Quality, Integrity and Results" to every client, every day by using cutting-edge technology combined with old-world business ethics. Our unique approach allows clients full control and visibility over their accounts receivable through our web utility, ensuring transparency and performance. WBW is dedicated to helping businesses manage receivables more effectively and reduce Days Sales Outstanding (DSO).
This is a full-time on-site role for a Commercial Collection Specialist located in Boca Raton, FL. The Commercial Collection Specialist will be responsible for managing and collecting outstanding accounts receivable from clients, maintaining client relationships, and ensuring that debts are paid in a timely manner. Daily tasks include contacting debtors to arrange payment plans, negotiating settlements, updating debtor information, and processing payments. The role requires regular communication with clients to provide updates and address concerns.
- Skills in Debt Collection and Cash Collection
- Strong Communication and Customer Service skills
- Basic understanding of Finance
- Excellent negotiation and problem-solving skills
- Ability to work independently and as part of a team
- High level of professionalism and ethical conduct
- Experience in the collections industry is a plus
- High school diploma or equivalent; additional certifications in finance or related fields are beneficial