What are the responsibilities and job description for the Customer Service Associate - Full Tim position at Williams Brand?
With hundreds of pharmacies across the country, why choose Williams Bros Health Care Pharmacy? We are a family owned and operated company that is able to touch the lives of many across the tristate area. People who need medication and other supplies often have heartfelt stories and at Williams Brothers Health Care Pharmacy, we are their partner. We partner with many providers to ensure our customers get the right medications and/or equipment needed to follow treatment plans.
The Customer Care Associate, will assume custody of and responsibility for the accuracy, completeness and archiving of all patient medical records including drug, treatment and ancillary order and to provide periodic, current, updated, reprints of MAR’s and Physician Orders to the customer. Assist with customer care team activities including but not limited to medication cart audits, vaccine clinic coordination, assisting with customer communications and other ancillary customer support needs and activities.
Candidate should be a Pharmacy Tech or willing to become one.
Training will be provided to obtain Indiana Pharmacy Tech License.
HOURS: M-F 8 A.M. - 5 P.M.
We believe that offering a robust line of benefits supports our employee’s desire to have a more fulfilling career with WB. Our benefits ensures your ability to continuously grow, stay healthy, and keep a balance between work and home.
- Competitive Wages
- Health - HDHP and PPO Plans
- Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $20 for Virtual Dermatology Visit, and $35 for Virtual Mental Health Visit
- Dental
- Vision
- Infertility Treatment - Combined family maximum of $10,000 per lifetime
- Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
- Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
- Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
- Paid Time-Off (PTO) - New Full-Time Employees will receive 40 hours after 90 days of employment
- 6 Paid Holidays
- 1 Floating Holiday - after 90 days of employment
- 401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
- Employer Provided Life Insurance - $10,000 Benefit
- Christmas Club
- Daviess County YMCA - 10% Employee Discount
- Holiday World Fun Club Discount
- Employee Referral Bonus Program - $1,000 after 90 days of employment
- Annual Wellness Screening and Incentive
- Annual Fitness Reimbursement Program - Up to $100 annually
- Employee Discount - 30% Discount on Over the Counter Products
Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.
If you share these beliefs, don’t wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.
Salary : $100 - $1,000
