Williams Lea is hiring for a Hybrid Executive Assistant for our Columbus, OH, or Wheeling, WV office to work Monday to Friday 8 : 30 am to 5 : 30 pm!
Pay : $29.93 - $31.50 / hour
Benefits :
- Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Access to on-site Gym and Café
- Company Provided Parking
- Additional Employee Perks and Discounts
Job qualifications
Associate degree or advanced degree preferred. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history5 years’ experience supporting at the executive level in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (3) years or more. Formal education and / or training may be considered in lieu of experienceExcellent calendar management experience and skills, including the coordination of complex executive meetingsAdvanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business / clientFamiliar with other software programs for providing administrative supportPrevious experience scheduling travel arrangement strongly preferred.Previous experience providing administrative support at the executive level preferredAbility to interact well with all levels of managementAble to be trusted with highly sensitive and confidential information and handle with professionalism and discretionStrong attention to detail; able to work on multiple projects simultaneously with little to no errorsMust have excellent organizational skillsMust be able to meet deadlines and complete all projects in a timely manner and maintain professionalism and composure when working with immediate deadlinesAble to exercise good judgment to make decisions that conform to business needs and policyGood problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to effectively work independently with strong decision-making abilities with minimal supervision as well as the ability to work collaboratively as part of a teamAbility to work in a fast-paced, high volume environment with efficient and effective multi-tasking skillsAbility to communicate professionally both verbally and in writingDemonstrate proficiency in using equipment / technology / software and hardware necessary to perform job functionsMust be self-motivated with a positive attitude while remaining flexible, proactive, resourceful and efficientProven customer service skills are required to create, maintain, and enhance customer relationshipsJob duties
denotes an “essential function”)Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing / transcribing documents, data entry for expenses / time / invoices / other, creating reservations / scheduling (meetings, conference rooms, A / V, hospitality, travel, concierge)Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.Complex calendar and meeting coordination including ability to make decisions on behalf of supported professionalComplex travel bookings including ability to accurately plan multi-leg international tripsCommunicate and / or respond in effective and professional manner on behalf of supported professionalUtilize appropriate logs and / or tracking software for all administrative support workEnsure that job tickets are properly filled out before beginning workThoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycleCommunicate with team members, lead, supervisor or client supervisor or client on job or deadline issuesMeet contracted deadlines for accepting, completing, and delivering all workTroubleshoot basic equipment problemsAssist in developing training plans and process maps for the administrative operationDeliver training plans to a team of AdminsServe as a subject matter expert and resource for junior employeesInteract with clients in person, over the phone, via video or electronically in a professional and knowledgeable mannerPrioritize workflow and efficiently multi-taskPerforms Quality Assurance on own work and work of othersAnswer telephone, emails, and place service calls when neededUse equipment and supplies in a cost-efficient mannerHelp to foster a proactive environment of continuous service enhancement and relationship building with the clientAdhere to Williams Lea policies in addition to client site policiesWho we are : In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic / civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Salary : $30 - $32
