Williams Lea is hiring for a Hybrid Senior Administrative Assistant for our Downtown Columbus office to work Monday to Friday 8 : 00 am to 5 : 00 pm!
Pay : $20.90 - $22.00 / hour
Benefits :
- Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Access to on-site Gym and Café
- Company Provided Parking
- Additional Employee Perks and Discounts
The Administrative Assistant is a professional delivering exceptional customer service to external stakeholders.
Job Duties
Utilize appropriate logs and / or tracking software for all administrative support workThoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecyclePerform work in administrative support, including, but not limited to answering phone lines, providing customer service, editing documents for communications / memos / presentations, data entry for expenses / time / other, creating reservations / scheduling (meetings, conference rooms, A / V, hospitality, travel, concierge), content / asset management, records or other research, high volume mail supportExercise independent judgment & use established procedures, standards and formats to complete administrative requests to client satisfactionDemonstrate intermediate to advanced use of equipment / technology / software and hardware necessary to perform job functionsCommunicate with team members, lead, supervisor or client on job or deadline concernsMeet contracted deadlines for service delivery to our clientsTroubleshoot more complex software or hardware problemsTrain more junior staff members, as neededHelp to foster a proactive environment of continuous service enhancement and relationship building with the clientPerform Quality Assurance on work of others, as requestedAdhere to Williams Lea Tag policies, in addition to client policiesUse equipment and supplies in a cost efficient mannerJob Qualifications
High school diploma or equivalentMinimum (3) year administrative support experience preferably in a legal, banking or large corporate environmentIntermediate skills in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skillsFamiliar with other software programs for providing administrative supportStrong attention to detail; able to work on multiple projects simultaneouslyMust have good organizational skillsMust be able to meet deadlines and complete all projects in a timely mannerAbility to handle sensitive and / or confidential documents and informationAble to exercise good judgment to make decisions that conform to business needs and policyGood problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to maintain professional composure when working with immediate deadlinesAbility to work both independently and collaboratively as part of a teamAbility to work in a fast paced environmentAbility to communicate professionally both verbally and in writingDemonstrate proficiency in using equipment / technology / software and hardware necessary to perform job functionsMust be self-motivated with a positive attitudeProven customer service skills are required in order to create, maintain and enhance customer relationshipsWho we are : In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic / civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Salary : $21 - $22
