What are the responsibilities and job description for the Supply Chain Operations Manager position at Williams-Sonoma, Inc. Supply Chain?
Company Overview
Williams-Sonoma, Inc. is a leading home furnishings retailer with a global presence. Our Supply Chain organization plays a vital role in delivering exceptional customer experiences through efficient logistics and distribution.
About the Role
We are seeking a highly skilled Regional Operations Manager - Final Mile Delivery to lead our Home Delivery Hub operations in Tracy, CA. The successful candidate will be responsible for strategic leadership, operational excellence, and driving business growth across multiple locations.
Key Responsibilities
• Develop and execute plans to drive home delivery business growth
• Lead and motivate teams to achieve high levels of safety, quality, attendance, and performance
• Foster strong relationships with sourcing, engineering, operations, and human resources teams
• Manage all furniture delivery hub operations, performance, accountability, and loss prevention
• Facilitate escalated orders, RTL store support, UPS/OVR deliveries, seasonal floor sets, and design studio orders
• Drive continuous improvement in furniture and delivery network efficiency
Requirements
• Bachelor's degree in Business, Operations, Logistics, Supply Chain, or related field
• At least 3-5 years of relevant distribution or manufacturing management/leadership experience
• Strong communication and interpersonal skills
• Availability for up to 70% travel
• Highly organized and process-oriented individual
• Ability to influence and motivate teams remotely
• Warehouse Management System experience
Benefits
As a member of our Supply Chain team, you will enjoy a comprehensive benefits package including health insurance, 401(k) plan, paid vacations, and employee assistance programs.
Williams-Sonoma, Inc. is a leading home furnishings retailer with a global presence. Our Supply Chain organization plays a vital role in delivering exceptional customer experiences through efficient logistics and distribution.
About the Role
We are seeking a highly skilled Regional Operations Manager - Final Mile Delivery to lead our Home Delivery Hub operations in Tracy, CA. The successful candidate will be responsible for strategic leadership, operational excellence, and driving business growth across multiple locations.
Key Responsibilities
• Develop and execute plans to drive home delivery business growth
• Lead and motivate teams to achieve high levels of safety, quality, attendance, and performance
• Foster strong relationships with sourcing, engineering, operations, and human resources teams
• Manage all furniture delivery hub operations, performance, accountability, and loss prevention
• Facilitate escalated orders, RTL store support, UPS/OVR deliveries, seasonal floor sets, and design studio orders
• Drive continuous improvement in furniture and delivery network efficiency
Requirements
• Bachelor's degree in Business, Operations, Logistics, Supply Chain, or related field
• At least 3-5 years of relevant distribution or manufacturing management/leadership experience
• Strong communication and interpersonal skills
• Availability for up to 70% travel
• Highly organized and process-oriented individual
• Ability to influence and motivate teams remotely
• Warehouse Management System experience
Benefits
As a member of our Supply Chain team, you will enjoy a comprehensive benefits package including health insurance, 401(k) plan, paid vacations, and employee assistance programs.
