Operations Manager

The Operations Manager is responsible for leading and developing their own team of Williams-Sonoma Associates with a focus on motivating, mentoring, and coaching. This individual is accountable for engaging their team during a shift to maintain the highest levels of safety, quality, attendance, and performance. The person in this role will need to be able to show strong leadership, the ability to address budgetary objectives and the desire to equip their team with the tools needed for success. The Operations Manager will ensure that daily departmental goals are met using a People First philosophy to achieve established objectives in Safety, Service, Quality, and Cost.

The Operations Manager position is located in South Brunswick, NJ.

You'll be excited about this opportunity because you will....

• Lead, guide, and direct hourly associates to meet or exceed operational goals, as well as monitoring performance, providing coaching, counseling, and development; and use Key Performance Indicators to make ongoing improvements and enhancements
• Accountable for maintaining integrity for on-time shipments, people utilization, damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communication
• Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
• Directing and ensuring top service for internal/external customers
• Developing performance goals and objectives to ensure accuracy, quality and customer expectations are met
• Maintain health and safety standards within the distribution center and promote a positive health and safety culture onsite
• Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedule
• Achieving financial plans and budget objectives

Check out some of the required qualifications we are looking for in amazing candidates….

• High School Diploma or Equivalent
• At least 3-5 years of relevant distribution or manufacturing leadership/management experience
• Strong ability to communicate effectively (written or verbal), with excellent interpersonal and customer relations skills
• Must be highly organized and process oriented
• Ability to complete multiple tasks consistently and on time
• Warehouse Management System experience
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint

We prefer some of these qualities as well….

• Bachelor’s degree in business, Operations, Logistics, Supply Chain, Industrial Engineering or related field experience is strongly preferred
• At least 6 years of leadership/management experience in a manufacturing, production or distribution environment
• Exposure to furniture distribution and/or big box distribution is a plus
• Solid understanding of Safety and OSHA standards
• Six Sigma/lean experience preferably in a distribution/warehouse environment

Review these physical requirements, as they play a major part in this role….

• While performing the duties of this job, the associate is required to stand, walk, talk and hear
• Associate must be able to move, lift or carry heavy objects or materials up to 50-100 pounds

​​​Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit MyWSIBenefits.com

EOE

This position is not eligible for visa sponsorship.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• What is your salary expectation?

Experience:

• Process improvement: 3 years (Required)
• Budgeting: 3 years (Required)
• leadership Warehouse: 3 years (Required)

Ability to Relocate:

• Township of Monroe, NJ 08831: Relocate before starting work (Required)

Work Location: In person