What are the responsibilities and job description for the Front Desk Manager position at Williamsport Hospitality LLC?
Job Overview
We are seeking a highly organized and detail-oriented Front Desk Manager to oversee the daily operations of our front desk area. This role is crucial in creating a welcoming environment for our clients and ensuring smooth administrative processes. The ideal candidate will possess strong computer literacy, excellent time management skills, and a commitment to providing exceptional customer service.
Duties
- Manage front desk operations, including greeting visitors and answering inquiries in a professional manner.
- Oversee scheduling and appointment management to ensure efficient use of time and resources.
- Perform data entry tasks accurately and maintain up-to-date records.
- Utilize phone systems effectively to handle incoming calls and direct them appropriately.
- Assist with administrative tasks such as proofreading documents, managing correspondence, and organizing files.
- Train and supervise front desk staff to ensure high standards of service are maintained.
- Implement organizational strategies to enhance workflow and improve office efficiency.
- Utilize Google Suite for document creation, communication, and collaboration with team members.
Experience
- Previous experience as a dental receptionist or in a similar front desk role is preferred but not required.
- Proven organizational skills with the ability to manage multiple tasks simultaneously.
- Familiarity with administrative procedures and office management practices.
- Strong proficiency in computer applications, particularly Google Suite, along with data entry capabilities.
- Excellent verbal and written communication skills, with attention to detail in proofreading tasks.
- Ability to work effectively under pressure while maintaining a positive attitude.
If you are passionate about providing excellent customer service and possess the necessary skills to excel in this role, we encourage you to apply for the Front Desk Manager position today!
Job Type: Full-time
Expected hours: 32 – 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Night shift
- Overnight shift
Work Location: In person
