Treatment Coordinator

We are immediately offering an outstanding career opportunity for the right candidate. We are looking for a FT or PT (job share) dental Treatment Coordinator to check-out patients, collect patient balances, present treatment & FAs, help answer the phones, re-schedule patient appointments, and schedule New Patient appointments.

Who we are - Dr Shawn Anderson opened Willow Dental Group to provide patients with a dental experience unlike any they have ever had before. Our vision is to SERVE with excellence and put others first with the united team goal of delivering five-star customer service. We seek to be the best dental office in the Central Valley. Our goal is to change lives one smile at a time. If we ever miss the mark, we will do everything in our power to make it right because we are professionals with integrity and that's the way it should be.

We believe in relationships not just teeth. We treat others the way we want to be treated and that begins with our team. We are fiercely protective of the work environment and want our employees to enjoy a safe, fun, and positive work-life. Since we will spend a lot of time together, we believe that we should enjoy each other, support each other, and find satisfaction in our work each day. Our commitment to our employees is to do everything in our power to provide an environment where they are able to be the very best they can be and thrive.

What we expect from you - we are looking for a reliable professional with excellent communication skills and a proven ability to facilitate care and treatment for multiple patients per day. Proven daily dental production scheduling [2-columns] and a minimum of 1-3 years of dental experience is required. Dentrix experience is preferred. Attention to detail and personal accountability, humility, honesty and a high standard of integrity - doing what you say you will do, ie: call patients back, utilizing the short-call list to get patients in sooner when we have cancellations, and ability to follow through on assignments to completion will aid in your success. We foster an environment where those who are teachable and willing to do better, while also being accountable for mistakes will thrive. It is also important that our employees are willing and able to bring suggestions and solutions to management in an effort to make our organization the best we can be. If you have a strong work ethic, and are excited to tackle new challenges, then this may be the right office for you.

What you can expect daily - a fast paced office, to schedule unscheduled treatment, schedule multiple treatment appointments for each patient, make out-bound calls to fill the doctor's schedule, receive industry-leading phone training to successfully manage new patient calls, present financial arrangements and treatment plans to patients, and calculate and accept payments and co-pays. We are currently offering a $100 SIGN-ON BONUS as well. If we hire you, we will pay you $100, so please apply today!

Responsibilities

• Present patients with FAs after Doctor presents treatment at the appointment
• Calculate and collect patient portions and accept payments
• Schedule future appointments for each patient
• Help facilitate same-day treatment
• Support the dentist with all new patient care
• Answer the phone and schedule new patient appointments

Qualifications

• Experience with patient ledgers and Dentrix
• Oral Surgery, Endo and Hygiene scheduling is a plus
• Experience working in accordance with HIPAA and other medical privacy laws
• Professional, confident and compassionate demeanor when interacting with patients
• Personal accountability and attention to detail required
• Ability to multitask and make informed decisions accurately and quickly
• Experience working in a high-volume dental office and delivering exceptional care
• Positive attitude
• Dental knowledge

Job Types: Full-time, Part-time

Pay: $45,760.00 - $58,240.00 per year

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Signing bonus

Application Question(s):

• What skills do you possess that will make you successful in our dental office?

Education:

• High school or equivalent (Required)

Experience:

• Dentrix: 3 years (Preferred)
• Dental Scheduling Receptionist: 3 years (Required)

Work Location: In person

Salary : $45,760 - $58,240