Smart Buildings/Building Controls Engineer - Fault Detection

Since our founding in 2017, Willow has grown from a start-up in Australia to serving customers around the globe. Our product offering digitizes the build world for a better world. We make our customers buildings work smarter for them and the environment.

You will be joining a team of performance-driven Willowers, backed by the most advanced technology the built world has ever seen.

Willow seeks a passionate expert in real estate and infrastructure technology with deep knowledge of building systems and data analytics. The Deployment and Success Manager will guide customers in leveraging Willow’s platform to optimize building operations, lead change management, and enhance the product. This role involves scaling solutions across various asset classes, including commercial real estate, aviation, higher education, and healthcare.

Key Responsibilities

• Partner with customers to understand their needs, providing expert guidance and training on how to use Willow’s product and the skills library.
• Provide leadership for internal teams on how to best implement skills for a customer’s specific building and systems to help them achieve their high level goals.
• Iteratively improve the existing skills library by collecting and analysing customer feedback, experimenting to find solutions, and testing the results across customers.
• Translate domain expertise into rule-based logic (skills) to monitor building operations using Willow’s low-code environment, Activate Technology.
• Serve as a technical expert that deeply understands the Willow Activate Technology, Skills Library and Building Systems
• Partner with other Willow product, engineering and sales teams to refine product roadmaps and growth plans focused on delivering value to customers
• Maintain and grow a deep working knowledge of the building industry, from key stakeholders to industry pain points and key trends
  
  

Required Experience

• Bachelor's of Science in Engineering, Computer Science, or Software Engineering (Required)
• Experience in Mechanical/HVAC Engineering Consulting or Building Automation Systems
• Understanding of engineering fundamentals and systems knowledge
• Experience with automated Fault Detection & Diagnostics, Continuous Commissioning, and Measurement & Verification
• Ability to translate domain expertise into productized solutions
• Experience in identifying value through data driven measures and guiding customer to action or developing actionable roadmaps
• Adaptable and open to new ideas or ways to present solutions and approach problems for continuous improvement
• Able to communicate & bridge subject matter expertise to product and engineering teams
  
  

By joining our team of Willowers, we offer true flexible working arrangements, remote and/or hybrid as well as parental leave available for those budding families.

But it is not all about us – it’s about you and the world around us. Willowers can dedicate up to 3 days a year to causes they love or level up through our Willow Academy. Psst…we’ve got your back with cool discounts on shopping and services too.

We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.

At Willow, we’re not just looking for the right fit for the job – we’re excited to embrace a rainbow of talents and perspectives, fostering a vibrant workplace where all individuals are celebrated and discrimination is left at the door.

To find out more, visit the website: willowinc.com