What are the responsibilities and job description for the Billing Specialist - Dedicated Accounts position at WillScot?
At WillScot ( NASDAQ WSC ), our 4000 people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240 locations across the United States, Canada, and Mexico.
Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here . Build your future with us!
ABOUT THE JOB :
This job is responsible for handling high level customer accounts with special needs, invoicing, collections and customer service.
WHAT YOU'LL BE DOING :
- Manage high profile, high volume or classified as Enterprise Accounts carrying a balance from $5M to greater than a $10M value :
Use web-based customer portals for invoice creation, submission and resolution; reconcile both non complex and complex accounts
Update customer records for accurate invoicing
Consistently maintain balance at specified team delinquency goal or below
May serve as escalation rep for other Special Billing Reps if needed
Provide accurate up to date account information including delinquency, payment updates, etc.
EDUCATION AND QUALIFICATIONS :
Required Education and Experience :
Skills & Systems :
Disclaimer : This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!
