What are the responsibilities and job description for the Customer Service/Sales Associate position at Wilmar Chocolates?
Job Description
Wilmar Chocolates is seeking to hire an enthusiastic and reliable associate for a full-time position. This role will include a variety of administrative tasks including answering phones, assisting customers via email, outbound sales, light bookkeeping and other office related tasks. Customer Service/Sales Associate will have daily interaction with customers through various channels, increasing customer satisfaction and engagement and contributing to sales growth.
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Work Location: In person
Responsibilities:
- Kindly answering the phones
- Responding to customer emails and inquiries in a timely manner
- Driving our sales forward
- Creating relationships with our customers
- Efficient operation of Point of Sale System
- Assisting CFO with bookkeeping
- Assisting with our marketing presence
Qualifications:
- Able to work well in teams
- Proficiency in Microsoft Sweet
- Able to answer and assist with customer inquiries
- Able to create relationships with our customers
- Able to thrive in a fast-paced environment
- Positivity and flexibility
Benefits Offered:
- Great work environment and culture
- Employee discount
- 401(k) matching
- Health Insurance
- APH (Accumulated Personal Hours)
Wilmar Chocolates was founded in 1956 by Wilbur and MaryJane and has been handcrafting delicious confections for generations. With a passion for quality and commitment to creating customer relationships, we’ve delighted chocolate lovers for decades. Join our team to help create these memories.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Shift:
- Day shift
Ability to Commute:
- Appleton, WI 54911 (Required)
Ability to Relocate:
- Appleton, WI 54911: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20