What are the responsibilities and job description for the Admissions Coordinator position at Wilmington Treatment Center?
ESSENTIAL FUNCTIONS:
- Review prospective admissions against approved admission criteria, policies and procedures.
- Initiate contact to gather required clinical and demographic data from patient and other sources.
- Respond promptly to inquiry calls.
- Schedule assessments.
- Conduct pre-admission assessments.
- Assist prospective patients and significant others in seeking treatment.
- Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
- Coordinate with referral sources.
- Coordinate transportation arrangements for patients.
- Responsible for maintaining all the documentation involved with the admissions process.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required with college degree preferred.
- One year experience in healthcare admissions, preferably in the mental health or substance abuse field.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred.
- Crisis Prevention and CPR Certification (offered on site)
- Valid Driver's License with a acceptable driving record
- Ability to work with male and female adult (18 ) patients with chemical dependency and mental health disorders
- Teamwork and excellent customer service
BENEFITS:
- BC/BS Health Insurance (3 plans to choose from, eligible after 30 days of employment)
- Delta Dental (2 plans to choose from)
- VSP Vision Insurance
- Paid life and AD&D insurance
- 401k with a matching contribution
- Paid Vacation/Sick/Extended Sick/Personal/Holiday time
- Short term and Long term disability
- Free onsite employee fitness center
- Free meals
- Employee Discount program
- Employee Fun events
- Annual performance review and Merit increase review
- Salary increases for obtaining education degrees, professional certification and/or licensure (based on program of study/field of certification and licensure)
For the 5th consecutive year, Wilmington Treatment Center has been recognized by Newsweek magazine as one of the best Addiction Treatment Centers in the US. We are North Carolina's premier substance abuse recovery hospital and rehabilitation center located in the beachside community of Wilmington, NC. What began as a 22 bed hospital on one campus in 1984 has grown into a 260 bed hospital spanning 3 campuses - and we are still growing! We are a team of professionals dedicated to helping our patients begin their recovery from the disease of addiction. Even though we are growing, we still maintain that feeling of a close-knit community. We offer a fantastic comprehensive benefit package, a great team of co-workers as well as the opportunity to make a difference in the lives of those we serve.
Skills
Required- Planning & Organizing
- Customer Focus
- Communication
Behaviors
Required- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
