What are the responsibilities and job description for the Front Desk Assistant/Receptionist position at WILSON DENTAL?
Overview
We are seeking a highly organized and motivated Front Desk to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and assist patients upon arrival, ensuring a welcoming atmosphere.
- Manage front desk operations, including answering phone calls and responding to inquiries.
- Schedule appointments .
- Maintain accurate records of patient interactions and appointments in the office system.
- Provide administrative support, data entry, and managing office supplies.
- Handle customer support inquiries with professionalism and efficiency.
- Update patient information as needed
- Collect co-payments
- Schedule and confirm appointments
- Insurance verification
- Updating patient records and documenting recent treatments and procedures.
- Facilitating a productive schedule for all providers
- Confidently present dental treatment plans and fees to patients
- Assisting the team to accomplish and exceed the practice goals
Qualifications
- Proven experience in an office or administrative role; experience as a dental receptionist is a plus.
- Strong computer literacy skills, including proficiency in Google Suite applications.
- Excellent time management and organizational skills to handle multiple tasks effectively.
- Bilingual candidates are encouraged to apply to enhance communication with diverse clients.
- Exceptional customer service skills with a friendly and professional demeanor.
- Ability to work independently as well as part of a team in a dynamic environment.
- Strong attention to detail and problem-solving abilities.
If you are passionate about providing outstanding customer service and have the skills we are looking for, we invite you to apply for this exciting opportunity as our Front Desk!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 38 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $18