Medical Front Desk Receptionist

Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations in a fast-paced medical environment. This role requires proficiency in medical terminology and familiarity with electronic health record systems, ensuring smooth patient flow and efficient administrative support.

Responsibilities

• Greet patients warmly and assist them with the check-in process.
• Schedule appointments and manage the clinic's calendar effectively.
• Answer phone calls with professionalism, addressing inquiries and directing calls as necessary.
• Maintain patient records accurately using electronic health record systems such as Athena
• Verify patient insurance information and handle billing inquiries.
• Ensure the front desk area is organized and welcoming at all times.
• Communicate effectively with clinical staff to coordinate patient care.
• Uphold confidentiality and comply with HIPAA regulations regarding patient information.
• Speak with pharmaceutical reps and schedule lunches

Skills

• Proficiency in using electronic health record systems, particularly Athena.
• Strong front desk experience within a clinic or hospital environment.
• Excellent phone etiquette and interpersonal skills to interact positively with patients and staff.
• Bilingual skills are highly desirable to assist a diverse patient population.
• Strong organizational skills with attention to detail to manage multiple tasks efficiently.
• A compassionate demeanor with a commitment to providing quality patient care.
• Understanding of HMO policies and what they entail

Join our team as a Medical Receptionist, where you will play a vital role in enhancing the patient experience while supporting our healthcare professionals in delivering exceptional care.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Medical Specialty:

• Primary Care

Schedule:

• Day shift
• No weekends

Experience:

• Medical office: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Boerne, TX 78006 (Required)

Ability to Relocate:

• Boerne, TX 78006: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $16