What are the responsibilities and job description for the Home Health Care Office Manager position at Wilson Estate?
Benefits/Perks
- Competitive Compensation
- Career Growth Opportunities
- Fun and passionate Team
Job Summary
We are seeking a motivated and outgoing Office Manager to join our Home Health Care Agency. In this role, you will provide a variety of clerical and administrative support to our employees, and clients ensuring the office and company runs smoothly and efficiently. Your responsibilities will include answering phone calls and greeting visitors, keeping the environment clean and sanitized, scheduling appointments, planning outings/ shifts, writing correspondence, training staff and other duties to help maintain compliance. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.
Responsibilities
- Develop, update, and maintain relevant office procedures
- Create and maintain an organized filing system
- Greet and assist clients/ customers as they arrive
- Answer incoming phone calls and route them to the appropriate person
- Schedule appointments and maintain calendar
- Organize meetings and take accurate minutes
- Write emails, memos, and letters and distribute them appropriately
- May hire and train new staff
- Coordinates and oversees the day-to-day workflow of staff.
- As requested by the Executive Director, conducts or assists with performance evaluations that are timely and constructive.
- Assists the Executive Director with employment actions, including discipline and termination of employees in accordance with company policy.
- Monitors company performance, identifying and facilitating opportunities to increase productivity and efficiency.
- Manages daily aspects of the company and its staff to ensure projects are completed and goals and customer needs are met.
- Collaborates with Executive Director to plan, direct, and coordinate programs and projects.
- Manages conflicts and resolves complaints about or within the company.
- Performs other related duties as assigned.
Qualifications
- High school diploma/GED required, Associate’s degree or administrative training is preferred
- Previous experience as an Office Coordinator or in a similar position
- Understanding of basic bookkeeping principles
- Familiarity with standard office equipment such as printers and fax machines
- Excellent computer skills and Proficient with Microsoft Office Suite or related software.
- Highly organized with excellent time management skills, the ability to prioritize projects and excellent attention to detail
- Excellent time management skills with the ability to assign and delegate tasks.
- Excellent verbal and written communication skills.
- Ability to create and present ideas, reports, and budgets in various formats.
- Ability to work both independently and collaboratively.
Education and Experience:
- Prior home health care experience (Required)
- Ability to pass criminal/registry background checks
- Driver's License (Required)
- Associate’s degree in related field (preferred)
- Certifications, Licenses, and other Special Requirements (Preferred)
Salary : $16 - $19
