What are the responsibilities and job description for the Front Desk Receptionist position at Wilson Healthcare and Rehabilitation?
Wilson Healthcare and Rehabilitation Center , located in Wilson, NC, is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated.
Benefits :
- New competitive wages
- New added bonuses and perks
- Employee discounts
NOW HIRING : Receptionist :
Monday - Friday 5am-8 : 30 PM
Summary / Objective
In keeping with our organization’s goal of improving the lives of the Residents we serve, the Receptionist is responsible for providing superior customer service by acting as the first point of contact for all visitors to the facility. The Receptionist will be responsible for answering incoming calls, directing calls to the appropriate persons and mail distribution. The Receptionist also supports multiple departments by providing general office / clerical support.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1 1. Operate multiline telephone and paging system.
2 2. Answer incoming calls, determine the nature of the call and route the call to the appropriate party.
3 3. Locate personnel by using overhead paging system.
4 4. Greets and directs all visitors to the facility, ensures that all visitors sign-in and refuse visitor’s entry to the facility if needed.
5 5. Reports suspicious behavior to the supervisor on duty.
6. Respond to resident emergencies by calling apporpriate internal and external parties based on community protocol.
