What are the responsibilities and job description for the Room Attendant position at Wind Creek Hospitality?

Description

Job Overview : 9am-5 : 30pm (Shift subject to change based on business needs)

The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.

Purpose :

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System :

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities :

Projects a positive image
Greets all guests
Cleans up to 15 room credits per shift
Re-stocks guestroom amenities
Re-stocks supplies in housekeeping carts
Segregates dirty or damaged linen and terry items
Recovers lost-and-found items
Disseminates information to guests regarding the property, hotel, promotions, etc.
Performs turndown service (2

shift)

Performs routine maintenance on vacuum cleaner

Keeps storage areas and carts clean and orderly

Works safe by observing safety rules and wears proper equipment

Other duties & responsibilities as assigned

Job Requirements : (please ensure you meet the listed requirements prior to applying )

High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment

Must be nineteen (19) years of age or older

Good verbal communication skills required (skills test will be administered)- required

Six (6) month's experience as a room attendant in a hotel / resort- preferred

Must be able to lift and carry up to fifty (50) lbs

Ability to work in areas containing dust or on high floor; occasionally kneels, climbs, and crawls to work in difficult positions

Must successfully pass job interview, including a guest service audition

Must be able to stand and walk for entire shift

Must be able to work effectively in a fast paced, high volume environment

Must be able to operate standard office equipment - phones, computers, etc.

Must be in good physical condition and able to pass a physical fitness test if administered

Willing and able to work odd or irregular hours including nights, weekends, and holidays

Willing to travel and participate in training as recommended or required

Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

Must have willingness and ability to work in a smoke / secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

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