Program Support Specialist - Family Bridge Prenatal Program

Description

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

For more than 75 years, Windham Hospital has treated patients with the latest high-tech equipment, operated by some of the most skilled and compassionate medical professionals available. We seek to meet the total healthcare needs of people from throughout Northeastern Connecticut. Our staff members are proud to live and work in this area, and are committed to providing quality healthcare to our community.

Job Summary

Works with a team of nurses and community health workers (CHWs) to coordinate Eastern Connecticut Health Collaborative (ECHC) Family Bridge (FB) cases, promotes FB to eligible families during or after the hospital stay. The Program Support Specialist is responsible as the point of contact for the public and monitors customer satisfaction and referral outcomes.

Must be able to interact with and coordinate a large number of supportive services. Must learn the Results Oriented Management Accountability (R.O.M.A.) and Human Services Infrastructure (H.S.I.) Systems. Thames Valley Council for Community Action (TVCCA) operates under these two management principles and all employees must understand and adopt them.

Qualifications

• Bachelor's Degree
• Associate Degree plus four years of related work experience may be considered
• Two years of related work experience
• Driver's License with clean driving record
• Bi-lingual preferred

Knowledge, Skills and Ability Requirements

• Familiarity with the social determinants of health.
• Strong written and verbal communication skills
• Excellent computer skills (Microsoft Office Suite, Excel, Access, and Publisher). Must be able to operate a Windows-based computer and be willing to learn a suite of software systems required for completing reports, grants, and client records.
• Have a valid driver's license, good driving record and access to daily, reliable, insured transportation.
• Ability to work with minimal supervision in a mature manner.
• Ability to provide transportation to clientele, as necessary.
• Always maintain client confidentiality.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.