What are the responsibilities and job description for the Receptionist position at Window World of West MI & Kalamazoo?
Benefits:
Company Overview
- Retirement Plan
- Dental insurance
- Health insurance
- Paid time off
Company Overview
- Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
- The Front Desk Receptionist will be responsible to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
- Welcome and greet visitors in person, on the telephone, or via email.
- Handle inbound and outbound calls using proper phone etiquette.
- Maintain strong knowledge of products, policies, and services of the organization.
- Convert customer inquiries from various communication channels into in-home sales appointments.
- Accurately create and update customer accounts and input records of customer interactions into CRM.
- Maintain a well-organized and professional workspace.
- Assisting sales reps and office staff
- Answer inquiries or refer them to the appropriate person
- Maintaining showroom
- Communicate effectively with people
Salary : $15