Banquet Houseperson

Description

POSITION DESCRIPTION 

WINDSOR HOSPITALITY

Position: Banquet Houseperson

Department: 42    Job Code: 2150

Reports to: Banquet Manager, Supervisor

Supervises Directly: N/A

Purpose for the Position: 

To set up all meetings, meal functions and audiovisual equipment in accordance with hotel and company policies. 

Essential Responsibilities: 

1. Communicate with supervisor throughout shift to be aware of the work.
2. Set up all meeting rooms to the specification of the guest. This included considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.
3. Ensure all water, amenities, audio visual, and breaks are in the room at least 15 minutes prior to the start of the meeting.
4. Complies with all customer needs for additional charge to the guest. Notifies supervisor to add to guest check.
5. Displays good customer relation skills when dealing with customers.
6. Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
7. Freshens all meeting rooms during meal breaks by replacing ashtrays, changing cloths if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables.
8. Assists with meal service and breakdown as needed.
9. Assists in getting banquet guest checks signed and turned into the front office for proper posting.
10. Ensures the proper handling of all equipment and supplies.
11. Required to be always in uniform when working on the property including wearing name identification badge.
12. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.  
13. Performs other duties, as assigned, to meet business needs.  

Skills and Abilities: 

• Self-starting personality with an even disposition.
• Always maintain a professional appearance and manner.
• Ability to perform repetitive motions; lift, bend, stoop, walk, push, or pull heavy equipment, and stand for extended periods of time.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Ability to comprehend and follow instructions from supervisor.
• Ability to transport up to 50 lbs. through a crowded room on a continuous basis throughout the shift.

Physical Demands: Medium work. Exerting up to 10 to 50 pounds of force occasionally. Requires walking or standing to a significant degree, and or requires working at a production rate pace entailing the constant pushing and or pulling of materials even though the weight of those materials is negligible. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

 Requirements 

• High school completion or an equivalent level of education and experience.
• Must thrive in a multi-tasking, fast paced working environment.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of the appropriate table settings and service ware.

Attendance:

Regular attendance in conformance with the standards, which may be established by WCG, Inc. from time to time, is essential to be successful performance of this position. Employees with irregular attendance/ tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Windsor Capital Group, Inc. rules and regulations and will be subject to disciplinary action, up to and including termination of employment.

Qualifications

Salary : $17