What are the responsibilities and job description for the Optician position at Windsor Eye Care?
Private optometry practice is seeking an experienced optician for a full or part time position. The right candidate for our practice must be a team player who is detail oriented and has the ability to multi-task. Individual must be customer service oriented with an outgoing personality.
List of Responsibilities/Duties
- Assisting patients with proper frame selection depending on presription
- Ability to use manual lensometer.
- Adjust frames and complete frame repairs to patient satisfaction.
- Filing claims for materials for vision insurances.
- Familiar with verifying vision insurance benefits and explaining benefits to patients.
- Obtains prior authorization for hardware when they have not already been obtained.
- Participates in physical inventories.
- Opens and closes optical department as scheduled.
- Maintains inventory, both posting and physical
- Orders prescription lenses, frames, stock lenses and supplies in a timely fashion.
- Responsible for physical inventory of stock lenses and all lab supplies; helps optical department with physical inventory.
- Makes telephone contacts with patients for edging appointments and contacts patients promptly in the case of any kind of delay.
- Finishes lab jobs.
- Receives reorders and inventories stock lenses.
- Phones patients for appointments and follow-up.
- Follows up on all returns and credits, end-of-the-month statements, vouchers, etc.
- Ability to communicate with and properly handling patients that are unhappy with the products, patient care, or experience provided at the office.
- Additional office duties include answering phones, check-in and check-out patients.
- Additional duties as assigned.
We are looking for a long-term all-star candidate who more than anything has a positive attitude and will become a part of the Windsor Eye Care Team!
Job Type: Full-time
Job Location:
Atlanta, GA 30342
Job Types: Full-time, Part-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $19 - $23