Cashier - Windsor Lake Boat Rentals and Eastman Riverwalk Tube Rentals

Description

Hiring Range: The base/starting wage for this position is $15.02 per hour, which increases based on years of service/experience.

Work Schedule: Schedule and hours vary

NATURE OF WORK
As a member of the Recreation Division, this position is responsible for running rental operations at Windsor Lake and/or Eastman Riverwalk Experience or overseeing guest service operations at Chimney Park Pool while providing excellent customer service.

This position requires work throughout the week as well as evenings and weekends. This temporary employment may be scheduled through the year on a full-time basis depending on the needs of the Town, but will not exceed six months in length (or 1,040 hours, whichever comes first). Please note that Town employees (including seasonal employees) may only be employed in one classification at any one given time.

Individuals in this position are required to perform work in a manner consistent with and exemplary of the Town’s PRIDE philosophy and the Town’s Equal Opportunity Employment policy.

SUPERVISION RECEIVED
Cashiers – Pool, Boat Rentals / Lake Concessions / Riverwalk Concessions work under the direct supervision/leadership of the Lake / Riverwalk Manager or Head Lifeguard and/or Recreation Coordinator - Aquatics to carry out assigned duties, functions, roles, and projects in both routine and complex circumstances and reports directly to the Recreation Coordinator - Aquatics.

SUPERVISION/LEADERSHIP EXERCISED
No supervisory responsibilities or control exercised.

Essential Job Functions

ESSENTIAL JOB FUNCTIONS
The Cashier – Pool, Boat Rentals / Lake Concessions / Riverwalk Concessions is assigned specific assignments, job duties, scope, authority, responsibility, roles and requirements as determined by the town, department, division, and pursuant to laws, regulation and practices. Incumbents in this position must be able to successfully perform, be responsible for, and/or assist in the fulfillment of many job functions and duties, with or without reasonable accommodation.

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive:

• Responsible for ensuring all patrons pay an admittance fee to Chimney Park Pool.
• Responsible for operating cash drawer accurately and appropriately.
• Responsible for overseeing rentals at Windsor Lake and Eastman Riverwalk Experience.
• Collect ticket from each participant before allowing them on a rental boat.
• Ensure that each participant signs a waiver.
• Ensure that each participant wears a lifejacket while riding a Town of Windsor watercraft (boat or tube).
• Monitor and ensure that each participant rides for the allotted scheduled time.
• Help in keeping the rental dock clean and clear of clutter.
• Help in keeping the rental boats and rental tubes clean and maintained.
• Ensure all participants are following all safety protocols while utilizing Town of Windsor watercrafts.
• Ensures safety regulations and procedures are adhered to and enforces rules of the lake, riverwalk experience and Chimney Park Pool.
• Performs cash handling procedures and/or opening/closing cash handling procedures.
• Serve food and beverages following appropriate policies.
• Keep concession area, including equipment and counters clean throughout shift.
• Remove all trash from daily concession operation to dumpster regularly.
• Stock, display and inventory concession products.
• Responsible for completed cleaning duties as assigned.
• Assist with dispatching swimmers from top of slide as needed.
• Attend mandatory meetings and training sessions.
• Utilize designated scheduling application for access to work schedule and requesting time off.
• Performs related work as required and assigned.
• Maintain good public relations at all times by being helpful and pleasant.
• Responds to emergency situations as required; maintains and forwards accurate accident and incident reports to supervisor.
• Reports any issues and concerns to supervisor.
• Identifies and reports any hazards in a timely manner.

Education, Knowledge, Skills, Abilities

EDUCATION, EXPERIENCE AND FORMAL TRAINING

• Must be at least 14 years of age

• First Aid/CPR certification required within 15 days of hire.

• Knowledge of the policies, procedures and goals of the Town of Windsor and the department.
• Ability to deal tactfully and effectively with the public.
• Ability to read, interpret and apply operating policies and procedures.
• Ability to react quickly and accurately in emergency situations.
• Ability to maintain composure during mentally, physically and emotionally stressful situations.
• Ability to communicate professionally, clearly and effectively with people inside and outside the organization using verbal and written methods.
• Ability to perform the necessary functions of the position and to make appropriate decisions consistent with the job expectations and position description.
• Ability to understand and follow oral and written instructions.
• Ability to handle reasonably necessary stress.
• Knowledge of occupational safety rules and practices.

• Equipment: Position requires use of an Apple iPad and various recreational boating equipment.
• Materials: Position requires use of a variety of materials: Cleaning materials as necessary to maintain sanitation standards

Additional Information

WORKING ENVIRONMENT & PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Hearing and visual acuity must be sufficient to perform the essential functions of the job.

The work environment characteristics described here are representative of those an employee would encounter while performing the essential functions of this job. Work environment may consist of a normal office environment with moderate levels of noise. Contact with the public, coworkers, managers, supervisors and others where explanatory or interpretive information is exchanged, gathered or presented is a daily requirement. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This position description is not intended to be an exclusive list of all the requirements, duties, tasks, roles or responsibilities associated with the position. Nothing in this position description restricts the town’s ability to assign, reassign or eliminate duties and responsibilities of this job at any time.

The Town of Windsor will make all reasonable accommodations to ensure that people with disabilities have an equal opportunity in employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The town is dedicated to the principles of equal employment opportunity. The town prohibits unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), gender (regardless of gender identity or gender expression), sexual orientation, color, religion, national origin, creed, disability, marital status, military status, genetic information, pregnancy, or any other status protected by applicable state or federal law.

The town is dedicated to the principles of equal employment opportunity. The town prohibits unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), gender (regardless of gender identity or gender expression), sexual orientation, color, religion, national origin, creed, disability, marital status, military status, genetic information, pregnancy, or any other status protected by applicable state or federal law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct that has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc.

The town will make reasonable accommodation(s) for qualified individuals with known disabilities unless doing so would result in an undue hardship for the town or cause a direct threat to health or safety. The town will make reasonable accommodation(s) for employees whose work requirements interfere with a religious belief, unless doing so poses undue hardship on the town. Employees and/or applicants needing such accommodation are instructed to contact the Human Resources Department.