What are the responsibilities and job description for the Dispatcher/Customer Service Representative position at WINDSPEED LOGISTICS?
About us
We are fast-paced, agile and collaborative.
Our work environment includes:
- Casual work attire
- On-the-job training
We are adding a new member to our dispatch group to help coordinate the daily operations of our organization. The successful candidate will assist in management of the local & regional owner operator fleet, ensuring that all orders are fulfilled in a timely manner, and providing customer service to our clients. The dispatcher must have excellent organizational skills, be able to multitask in a fast-paced environment, and have strong communication skills. Working knowledge of intermodal transportation, the Port of Baltimore and Microsoft Office is preferred. Salary commensurate with experience. Entry level $18-$19/hour
Responsibilities:
- Monitor and coordinate the daily operations of the dispatch team.
- Maintain communication with drivers and customers.
- Ensure that orders are dispatched accurately and on time.
- Provide customer service support to drivers and customers.
- Resolve customer complaints in a timely manner.
- Maintain accurate records of orders and deliveries through use of Ports America Chesapeake website and TMW software.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Do you know what a container and chassis are in relation to transportation?
Ability to Commute:
- Sparrows Point, MD 21219 (Required)
Work Location: In person
Salary : $18 - $19
