Banquet Captain

The Banquet Captain is responsible for overseeing and coordinating all aspects of private events. From leading staff to ensuring guest satisfaction, your responsibilities are key to the success of each event. You will serve as the primary point of contact for hosts, ensuring the seamless execution of event details, from setup to breakdown, while maintaining high standards of service and cleanliness.

Job Responsibilities include but not limited to:

• Adhere to the event checklist and ensure all tasks are completed according to schedule.
• Maintain a flexible schedule, reporting for day or night shifts on time.
• Familiarize yourself with event details outlined in Banquet Event Orders (BEOs) and follow instructions from management.
• Prepare and submit requisition forms for necessary equipment and supplies.
• Communicate effectively with banquet team members using designated communication forms to ensure smooth event operations.
• Coordinate and assist in event setup and breakdown in an organized and efficient manner, following BEOs closely.
• Steps-of-Service Implementation: Implement event steps-of-service and delegate staff tasks accordingly based on managerial instructions.
• Supervise and direct event staff, ensuring they carry out assigned duties effectively.
• Adhere to quality standards, departmental policies, and procedures at all times.
• Engage with party hosts in a friendly and accommodating manner.
• Communicate effectively with Front of House and Back of House managers to address special requests and resolve issues promptly.
• Complete assigned side work and support new server training as needed.
• Provide detailed post-event documentation, highlighting any areas for improvement, and reconcile consumption reports.

Compensation & Benefits:

• Pay: $20 base hourly rate plus service charge averaging $33.00 - $40.00 per hour
• 401(k) Matching
• Aflac Supplemental
• Employee Discount

GROW WITH US

Wine & Roses, operated by Appellation, creates the perfect environment for a romantic getaway, special occasions, business, and more. As San Joaquin’s innovative leader in hospitality and culinary excellence. We offer a strong team atmosphere and culture with career growth opportunities in the Hotel industry, Culinary Arts & Food Service, Event Planning, Spa & Wellness, Administration, and Management.

About Appellation:

Appellation is a culinary-focused hotel company that embraces authenticity and locality in everything they do. They believe in the power of regional character, community, and culture to create exceptional experiences for their guests. Appellation gathers the best from each of their destinations to nurture the growth of the next generation of hoteliers and culinarians. Every element of an Appellation experience is true to place, thoughtfully composed, and crafted with the highest regard to quality.

About Wine & Roses:

Located in the heart of Lodi California Wine Country, Wine & Roses features distinguished hotel rooms, an innovative restaurant, a wellness resort spa, and an artisan café & market.

Wine & Roses also proudly hosts weddings, celebrations, and corporate events, as well as seasonal experiences. With over 25 years of hospitality, the Wine & Roses experience blends celebrated cuisine and premium resort service.

Visit www.winerose.com to learn more about our organization and to access our application.

• At least 2 years of supervisory experience in Food & Beverage industry
• The position requires strong leadership, excellent communication, and organization skills
• Strong interpersonal skills and ability to contribute to the overall atmosphere of teamwork with fellow Team Members.
• Effectively able to communicate meal requirements, dietary needs, and special request to kitchen
• Is effective at time management, prioritizing tasks working under stress, and exercising good judgment with guest and employee situations and challenges
• Must have flexibility in performing different job roles within the department
• Strong interpersonal skills and ability to contribute to the overall atmosphere of teamwork with fellow Team Members.
• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Proficient in computer systems used in administrative tasks
• Flexible and adaptable
• Ability to work in fast paced environment, remain calm under pressure, and multi-task
• Solution-driven team player
• Flexible availability including nights, weekends, and holidays

In order to perform the duties and requirement for this job, you must have the following physical abilities:

• Must be able to push carts weighing up to 250 lbs. with or without the aid of another team member.
• Manual dexterity to operate job related equipment.
• Constant: walking, standing and repetitive use of hands, arms, and legs
• Frequent: bending and bending of neck, grasping, pushing, pulling, and reaching below, above and at shoulder level, lifting of chairs and tables for reset of rooms.
• Occasional: twisting of neck, power grasping, climbing stairs while carrying trays and products for events.
• Constant: walking, standing and repetitive use of hands, arms, and legs
• Frequent: bending and bending of neck, grasping, pushing, pulling, and reaching below, above and at shoulder level, lifting of chairs and tables for reset of rooms.
• Occasional: twisting of neck, power grasping, climbing stairs while carrying trays and products for events.