What are the responsibilities and job description for the Operations Manager position at Wingstop?
Job Summary
The Assistant Manager role at Wingstop is a dynamic position that requires strong leadership and organizational skills. As a key member of the management team, you will be responsible for overseeing store operations, ensuring exceptional guest service, and driving sales growth.
Key Responsibilities:
- Assist the Store Manager in planning, organizing, and executing store operations to achieve sales, cost, and customer satisfaction goals.
- Supervise and train crew members on food preparation, presentation, and quality control standards.
- Maintain a clean and safe work environment, adhering to health and safety regulations.
- Analyze sales data and inventory levels to inform ordering and scheduling decisions.
- Resolve guest complaints and concerns in a professional and courteous manner.
Requirements:
- High school diploma or equivalent required; some college or degree preferred.
- Previous experience in restaurant management or supervision, preferably in a fast-food environment.
- Excellent communication, leadership, and problem-solving skills.
- Able to lift up to 50 pounds and stand for long periods.
