What are the responsibilities and job description for the Front Desk Receptionist position at Winner's Gymnastics?
Receptionist at Winners Gymnastics
Job Summary:
Winners Gymnastics is seeking a friendly, organized, and professional Receptionist to join our growing team. As the first point of contact for our students, families, and visitors, you will play a key role in providing a positive experience for everyone who walks through our doors or reaches out by phone. If you have a passion for excellent customer service, strong communication skills, and the ability to multi-task in a fun, fast-paced environment, we would love to meet you!
Responsibilities
- Greet and Check-In Visitors: Welcome gymnasts, parents, and guests with a warm, friendly attitude and ensure they receive prompt assistance.
- Answer and Direct Phone Calls: Handle incoming calls, respond to inquiries, and direct calls to the appropriate staff or department.
- Scheduling and Registration: Manage class schedules, sign-up sheets, and waitlists; assist parents with class registration and membership updates.
- Payment Processing: Collect and process tuition fees, merchandise sales, and other transactions accurately.
- Administrative Support: Maintain organized records, files, and paperwork; coordinate with coaches and management regarding student attendance and communication.
- Facility Presentation: Keep the front desk, reception area, and lobby clean and organized to create a welcoming atmosphere.
- Communication: Collaborate with coaches and management to relay important updates, class changes, and upcoming events to families.
Qualifications
- Customer Service Experience: Previous receptionist, front desk, or customer-facing experience preferred.
- Strong Communication Skills: Clear, professional, and friendly verbal and written communication style.
- Computer Proficiency: Comfortable using scheduling software, email, and other basic office programs.
- Organizational Skills: Ability to handle multiple tasks, prioritize effectively, and maintain attention to detail.
- Team Player: Works well with coaches, management, and other staff in a collaborative environment.
- Enthusiasm for Gymnastics: While not required, an interest in gymnastics or youth sports is a plus!
Benefits
- Competitive hourly pay
- Opportunities for advancement and growth
- Supportive, team-oriented work environment
- Employee discounts on classes and merchandise
- Flexible scheduling options
How to Apply:
Interested candidates should submit their resume and a brief cover letter explaining why they would be a great fit at Winners Gymnastics. We look forward to hearing from you!
Winners Gymnastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $18 - $22