What are the responsibilities and job description for the Project Design Engineer position at Winsted Control Room Consoles?
About Winsted:
Winsted is a worldwide leader in control room solutions. We design, manufacture and install control room consoles and technical furniture to optimize the efficiency of mission-critical applications. Winsted offers a full line of standard and custom technical furniture for a wide range of control room applications and end-user segments. Whether our customers are building a state-of-the-art control room from the ground up or simply upgrading an existing control room, Winsted provides the ideal technical furniture solution. Our experts combine the disciplines of industrial design, ergonomics and interior design to create solutions to optimize operator comfort and productivity. Winsted services customers out of three facilities in the US and a UK office. Our commitment to customer service and product quality is second-to-none in the industry.
Position Summary
The Project Design Engineer provides solutions to our customers by managing project opportunities as the key contact in the design stage of our 3D sales process. The Project Design Engineer is responsible for translating project requirements into working designs to meet customer specifications and deliver accurate quote packages that reflect the specified products within the appropriate budget.
This position is on-site at corporate offices located in Eagan, Minnesota, with flexibility for some remote work.
Primary Responsibilities
3D Process - Sales Discovery
- Collaborate with RSM to participate in Discovery calls when applicable
- Actively manage inbound project assignments by routinely checking CRM
- Actively engage RSM designs to take place
- Review any related project requirements, product specification details as needed in preparation for the design call with the client
- Leverage WELS to develop initial design concepts making sure to incorporate key details in relation to specification requirements
- Capture important design details/notes in CRM prior to moving project into the Design Stage
3D Process - Sales Design
- Participate in a scheduled 3D Design call which includes RSM, PD and client to present design recommendations
- Revise design recommendations based on customer feedback
- Utilize CRM software to manage and maintain opportunities and the progress of each project
- Present customer with recommendations in relation to other Winsted supporting product lines
3D Process - Sales Delivery
- Present final design and quote package with team to customer
- Ensure warm handoff to Project Manager of Fulfillment after P.O. is received.
- Work with Sales team member and Project Manager of Fulfillment to resolve outstanding items post-P.O., if needed
Project Management
- Manage large scale projects for vertical sales team to ensure project timeline and deliverables are met
- Utilize AutoCad, Revit, and/or SolidWorks CAD system software to design project solutions that meet customer requirements including spatial planning and 3D renderings of completed space
- Create detailed project specifications and project bid spec documentation
- Engineer product solutions in accordance with project requirements and specifications
- Provide design and accessory recommendations for new and existing product based on customer feedback
- Prepare bid proposals and assist sales team members with presentation to customers
Professional Development
- Maintain knowledge of industry trends and product lines, staying informed of new products and utilizing opportunities to further educate self, team members and customers
- Actively collaborate with all internal departments and communicate openly and effectively
- Participate in the development, communication and execution of project design strategies and objectives
- All other duties as assigned by management
Key Deliverables
- Maintain a 1 business day response time on newly assigned projects
- Deliver quote packages within the standard 4 business day SLA
- Exceed minimum quality and accuracy ratings throughout the quoting process
- Actively manage open active book of business within CRM based on 30 day CRM compliance requirement
- Help build a positive, open culture that encourages and rewards cooperation and collaboration
Essential Education, Skills & Experience
- CAD certification or experience
- Design degree, certification or equivalent experience with design software
- Proficiency in Microsoft Office Suite applications
- Able to solve problems creatively and effectively
- Strong written and verbal communication skills
- Self-motivated with a high degree of energy
- A positive, engaging personality and passion for helping customers
Preferred Experience
- Experience and/or aptitude with CRM systems
- Control room or mission critical industry experience
- Ability to read engineering drawings and interpret technical specifications