What are the responsibilities and job description for the Accounting Technician position at Winston-Salem State University?
Position Details
Classification Information
Position Classification Title
Accounting Technician
FLSA
Non-Exempt
Position Class
10750
Position Overview
Position Summary
The primary purpose of this position is to provide support to The Office of Student Accounts, assisting with various financial transactions and clerical duties related to fee collection, cashiering, and customer service. The individual will serve as the Part-time University Cashier, processing payments, handling financial records, and supporting students, staff, and the general public in financial matters. An employee in this position must be available to work flexible hours during peak registration periods.
Key Responsibilities:
- Financial Transactions: Receive and disburse funds in accordance with established procedures and guidelines. Maintain accurate records of monetary transactions.
- Deposit Processing: Receive, verify, record, and issue receipts for all University deposits, ensuring compliance with university policies and financial protocols.
- Customer Service: Interact with a diverse range of students, staff, and the public, providing courteous and efficient service. Address inquiries and resolve issues related to account balances, payment plans, and refunds.
- Phone Payments: Accept and process phone payments for registration fees and other university-related charges, ensuring proper documentation and reconciliation.
- Financial Record Maintenance: Assist in maintaining accurate and up-to-date financial records related to tuition and fees, including processing payments and managing student accounts.
- Student Assistance: Support students during on-campus registration by helping them with payments, payment plans, and understanding their financial account status. Provide guidance on available refund options.
- General Clerical Duties: Perform various clerical tasks related to fee collection and cashiering, requiring a general knowledge of financial procedures and an attention to detail.
Qualifications:
- Strong communication skills, both verbal and written, with the ability to interact effectively with students, faculty, and staff.
- Basic knowledge of financial transactions and cashiering.
- Ability to handle multiple tasks in a busy environment.
- Proficiency in office software, including spreadsheets and databases.
- Previous experience in customer service or a financial support role is preferred.
Client/Customer Service
Courteously, professionally, and accurately answer questions regarding student accounts and other departmental requests. Make adjustments to Student Account as needed. Administers the main business office email account. Ability to articulate understandable directions orally and in written form. Ability to maintain a professional and positive relationship with students and outside institutions.
Attention to Detail
Staff member will review and analyze accounts for posting of Tuition and fees, miscellaneous charges, credits, return checks, and serve as back up receipt reconciler. Administers the Office of Student Accounts email box.
Financial Accountability
Accept University funds to deposit into respective fund(s) and account(s) serving as the part time University Cashier during Cashiering Hours of 830a – 1230p. Administers student payment plans including assisting students with plan set up, payments, and any payment plan issues or problems. This position will assist in adding and removing student holds, directing students to various sources of financial assistance, and providing students with accurate statement information to guide and assist them with the settlement of balances.
Primary Function of Organizational Unit
Process tuition and fees billing, credit health insurance fees as applicable, process student refunds, daily posting of cash receipts, and bank reconciliations. Assist and analyze student accounts for answering questions from students and/or parents.
Position Information
Position Number
070018
Competency Level
Contributing
Working Position Title
Accounting Technician
Building and Room No.
Thompson Center, Room 200
Work Hours: From [time] to [time] on [days] of [week]
8am - 5pm (Monday - Friday) can vary during registrations
Hours per week
40
Months per year
12
Appointment Type
Permanent Full-Time
If Time Limited.
No
Appointment Length.
12
DHR Assigned Fields
FTE
1
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies
Not Mandatory
Position required to work On-Call/Emergency Callback
No
Minimum Experience/Education
High school diploma or equivalency and one year of experience in accounting work; or equivalent combination of training and experience.
Optional Guidelines:
Contributing: High school diploma or equivalency and two years of experience in accounting work.
Journey: High school diploma or equivalency and three years of experience in accounting work. Associate’s degree in business administration or accounting.
Advanced: Bachelor’s degree in business administration or accounting; or Associate’s degree in business administration or accounting and one
year of experience
Optional Guidelines:
Contributing: High school diploma or equivalency and two years of experience in accounting work.
Journey: High school diploma or equivalency and three years of experience in accounting work. Associate’s degree in business administration or accounting.
Advanced: Bachelor’s degree in business administration or accounting; or Associate’s degree in business administration or accounting and one
year of experience
Preferred Years Experience, Skills, Training, Education
Knowledge of the methods used in receiving, accounting, and disbursing cash and cash items. Ability to work in team environment and work with different constituents of the University. Ability to maintain, verify, and coordinate cash accounting records from a variety of sources. Ability to establish and maintain effective working relationships with departmental personnel and the public. Minimum training and experience: High school graduate and three years experience in receiving, disbursing, and completing accounting functions. Graduation from college is preferred but not mandatory. Experience in Microsoft Applications and/or an equivalent combination of education and experience.
Required License or Certification
Valid US Driver's License
No
Commercial Driver's License Required
No
Physical Required
No
List any other medical/drug tests required
Posting Details
Posting Details
Posting Number
SPA00970P
Internal Posting Only
No
Time Limited Position
No
Appointment Length
12 months
Salary
$33,540.00 - $40,000.00
Open Date
02/04/2025
Close Date
02/11/2025
Open Until Filled
No
Special Instructions Summary
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard.
If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834
Key Responsibilities and Related Competencies
Key Responsibilities and Related Competencies
Competency
Client/Customer Service
Describe the specific job duties related to this competency
Courteously, professionally, and accurately answer questions regarding student accounts and other departmental requests. Make adjustments to Student Account as needed. Administers the main business office email account. Ability to articulate understandable directions orally and in written form. Ability to maintain a professional and positive relationship with students and outside institutions.
Percentage Of Time
20
Competency
Attention to Detail
Describe the specific job duties related to this competency
Staff member will review and analyze accounts for posting of Tuition and fees, miscellaneous charges, credits, return checks, and serve as back up receipt reconciler. Administers the Office of Student Accounts email box.
Percentage Of Time
30
Competency
Financial Accountability
Describe the specific job duties related to this competency
Accept University funds to deposit into respective fund(s) and account(s) serving as the part time University Cashier during Cashiering Hours of 830a – 1230p. Administers student payment plans including assisting students with plan set up, payments, and any payment plan issues or problems. This position will assist in adding and removing student holds, directing students to various sources of financial assistance, and providing students with accurate statement information to guide and assist them with the settlement of balances.
Percentage Of Time
50
Salary : $33,540 - $40,000
