Director of Parking and Transportation Services

As part of the Business & Auxiliary Services department, Parking and Transportation Services is committed to providing exceptional service to our campus community.

If you are passionate about making a difference and thrive in an environment that values customer service, teamwork, and community engagement, we encourage you to apply. Join us and become part of a team that takes pride in delivering services that enhance the WSSU experience every day.

This position directs the daily operations of Parking and Transportation Services, including the management of the campus-wide parking permit system, ensuring the proper maintenance of parking equipment and signage, and overseeing event parking logistics. It also involves managing the university access shuttle program to ensure high-quality transportation services.

This position receives, reviews, investigates, and responds to requests and complaints from internal and external customers, as well as program stakeholders. It plans and determines appropriate follow-up actions, oversees the implementation of streamlined operations, and drives program and service enhancements.

Additionally, the role meets with internal and external stakeholders to discuss initiatives, coordinate projects, and review their status. This includes identifying project requirements, reviewing funding and expense allocations, prioritizing and implementing new technologies, and evaluating project implementation to ensure successful outcomes.

It also serves as a representative for Parking and Transportation Services on various committees and task forces.

This position provides strategic leadership for operations and revenue generation, managing budgets and allocating resources to achieve organizational objectives. Responsibilities include coordinating and verifying revenue collection from various sources, such as student permits, employee payroll deductions, citations, online and in-person point-of-sale transactions, and contract vendor payments.

This position is responsible for personnel management, including hiring, supervision, performance evaluations, and fostering professional development. Key responsibilities include creating job descriptions, establishing career paths, and developing staff work plans. The role oversees the interview and hiring process and provides ongoing performance feedback to ensure staff development and growth. Additionally, it involves setting departmental goals and objectives aligned with the university’s strategic plan.

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.

If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard.

If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834