What are the responsibilities and job description for the Student Success Retention Coordinator-SOHS position at Winston-Salem State University?
Position Details
Classification Information
Position Classification Title
Student Services Specialist III
FLSA
Exempt
Position Class
89608
Position Overview
Position Summary
The Student Success Retention Coordinator in the Division of Nursing is responsible for fostering student success and retention through proactive support and intervention strategies. This position involves identifying students at risk of academic challenges or attrition and developing individualized plans to address their needs. The Coordinator will collaborate closely with faculty, academic advisors, and support services to monitor student progress, provide academic coaching, and connect students with necessary resources.
Program Management
- Analyze student academic performance data to identify at-risk students and implement early intervention strategies.
- Develop and manage individualized student success plans to address academic, personal, and professional challenges.
- Coordinate with faculty, academic advisors, and support services to provide a cohesive support network for students.
- Organize and facilitate workshops, study groups, and other academic support initiatives.
- Monitor student progress and adjust retention strategies as needed to ensure continuous improvement.
- Maintain accurate and detailed records of student interactions, progress, and outcomes.
- Provide ongoing academic coaching and guidance to students throughout their educational journey.
Customer Service
- Provides exemplar customer service to students, faculty, staff and other constituencies.
- Serve as a liaison between students and campus resources, ensuring students are aware of and utilizing available support services.
- Develop and implement programs aimed at improving student retention and graduation rates.
- Prepare reports and presentations on retention efforts, outcomes, and areas for improvement to school leadership.
Service
- Participates in academic advising sessions held at both he division and university level.
- Manages a list of advisees.
- Develops instructional materials to support academic success.
- Maintains currency in hospital policies and procedures related to direct patient care.
- Participates and assists in university events (IPE Day, student orientation, fairs, etc.).
- Serves as a member of the DON Faculty and BSN Councils.
- Provides quarterly progress reports on engagement activities.
Performs other duties as assigned by the Dean(s) of the SOHS
Position Information
Position Number
001123
Working Position Title
Student Success Retention Coordinator-SOHS
Building and Room No.
F.L. Atkins (Rm TBD)
Appointment Type
Permanent Full-Time
If Time Limited.
Appointment Length.
12 months
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies
Not Mandatory
Normal Work Schedule
8:00 am-5:00 pm some evenings or weekends may be required
Department Required Skills
- Master’s degrees in Nursing
- Active licensure must be maintained throughout employment.
- A minimum of 1 year teaching experience either in higher education or staff development in acute care.
- Strong analytical skills for assessing academic data and identifying at-risk students.
- Excellent communication and interpersonal skills for working effectively with students, faculty, and staff.
Preferred Years Experience, Skills, Training, Education
- 2 years of teaching experience in higher education or staff development in acute care.
- Proficiency in using academic management systems and other relevant software.
Required License or Certification
Hold a current unrestricted license as a registered nurse in the state of NC or compact state.
Valid US Driver's License
No
Commercial Driver's License Required
No
Physical Required
No
List any other medical/drug tests required
Posting Details
Posting Details
Internal Posting Only
No
Time Limited Position
Yes
Appointment Length
12 months
Salary
Commensurate with education and experience
Open Date
12/20/2024
Close Date
01/31/2025
Open Until Filled
No
Special Instructions Summary
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
Winston Salem State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran and National Guard.
