What are the responsibilities and job description for the Field Service Technician position at Wintech Engineering?
Wintech Engineering, based in Yangebup, Western Australia, specializes in the manufacture of computer-controlled contour foam cutting and profiling machinery for the foam industry. From raw steel to proprietary software, Wintech produces machines with in-house cutting mechanisms such as hotwire, abrasive wires, and oscillating blades. Wintech continuously refines its product range through research, design, and close customer contact, offering machines built for longevity, reliability, and exceptional value. With years of industry experience, Wintech's machines cater to diverse foam types and needs, offering accuracy, flexibility, and ease of use.
This is a contract-based hybrid role for a Field Service Technician located in Dallas, TX with some work-from-home allowances. The Field Service Technician will be responsible for maintaining, troubleshooting, and repairing foam cutting and profiling machinery. Daily tasks will include diagnosing mechanical and electronic issues, performing regular maintenance, installing new machinery, providing customer training, and maintaining service records. Efficient communication with clients and internal teams will be essential.
- Mechanical and Electrical skills including troubleshooting and maintenance
- Proficiency in using diagnostic tools and interpreting technical diagrams
- Experience with computer-controlled machinery and automation systems
- Customer service and communication skills
- Ability to travel and perform physical tasks
- Prior experience with foam cutting machinery is a plus
- Technical or vocational training in a related field