What are the responsibilities and job description for the RETAIL - Assistant Manager, ODE & Boutique position at Wintergreen Resort?
Job Description
POSITION: Retail – Assistant Manager, Outdoor Elements and Blue Ridge Boutique
FLSA: Full Time,Non-Exempt
DEPARTMENT: Retail
REPORTS TO: Manager, Outdoor Elements & Blue Ridge Boutique
SUMMARY: The Assistant Manager will be working directly with the Store Manager on planning, developing, and implementing strategies to increase sales and attract customers. Furthermore, you will be assisting in daily business operations, including inventory, customer service, and merchandising. You will help to supervise and evaluate employee performance, interview and train new team members, and ensure sales goals and objectives are met. As an Assistant Store Manager, your main goal is to ensure activities in both stores are performed smoothly and professionally. Customer satisfaction and resolving customer problems and complaints should be your number one rule. To excel in this position, you should also have amazing communication, organization, leadership, and problem-solving skills. A love for the outdoors and knowledge of outdoor equipment for such activities as skiing, snowboarding, hiking, and biking is desired.
ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this position; employees may be assigned other duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to the following:
Benefits Of Working At Wintergreen
Wintergreen Resort is a place for mountain lovers, adventure seekers and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and build new relationships that will keep you coming back for more. We work to play! We work in a fun-filled, beautiful resort setting and have a competitive compensation with a comprehensive benefit portfolio for full time year-round associates: (Medical, Dental, Vision, Life, Short and Long Term Disability Insurances as well as Paid Time Off and a 401K plan) . Our unique Recreational Benefit Package offers associates free and/or discounted resort activities, services and products.
We have many fantastic opportunities available from our spectacular, sweeping mountain slopes to our beautiful valley and lake. If this position isn’t quite what you are looking for, please visit our career page for even more open positions: Wintergreen Resort: Premier Blue Ridge Mountain Ski, Golf, Tennis, Spa and Family Vacation Resort in Virginia .
POSITION: Retail – Assistant Manager, Outdoor Elements and Blue Ridge Boutique
FLSA: Full Time,Non-Exempt
DEPARTMENT: Retail
REPORTS TO: Manager, Outdoor Elements & Blue Ridge Boutique
SUMMARY: The Assistant Manager will be working directly with the Store Manager on planning, developing, and implementing strategies to increase sales and attract customers. Furthermore, you will be assisting in daily business operations, including inventory, customer service, and merchandising. You will help to supervise and evaluate employee performance, interview and train new team members, and ensure sales goals and objectives are met. As an Assistant Store Manager, your main goal is to ensure activities in both stores are performed smoothly and professionally. Customer satisfaction and resolving customer problems and complaints should be your number one rule. To excel in this position, you should also have amazing communication, organization, leadership, and problem-solving skills. A love for the outdoors and knowledge of outdoor equipment for such activities as skiing, snowboarding, hiking, and biking is desired.
ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this position; employees may be assigned other duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to the following:
- Greeting, assisting, and selling to guests in a friendly manner
- Assisting Retail Manager with business operations, inventory, and merchandising.
- Managing front-end sales using point-of-sale software
- Creating an inviting atmosphere by maintaining the image and cleanliness of the store
- Stocking and rotating store products
- Helping with supervising, training and teamwork-building of staff
- Helping with reconciliation of ordering, receiving, and invoicing.
- Follow policies and procedures that help to prevent harm to associates, guests and members
- Weekend and Holiday work is required.
- Excel at customer service
- Must enjoy working directly with the general public
- Present a neat and positive image along with a professional appearance
- Is a tactical sales strategist
- Possess problem solving skills
- Possess computer skills including proficiency in Microsoft Office
- Be innovative and easily adapt to change
- High school diploma OR GED equivalent
- An Associate’s Degree in merchandising or business management is an advantage
- Previous working experience in retail or other customer service environments.
- Must possess a valid, unrestricted Virginia driver’s license.
- Physical demands on the incumbent consist of sitting, standing, walking, stooping, kneeling, crouching, and crawling; using hands and fingers to handle or feel objects, tools, or controls; and lifting and carrying moderately heavy objects up to 50 pounds.
- Incumbent must be able to see and hear in the normal range, with or without correction, and communicate verbally and in written form with great facility and must be able to be understood.
Benefits Of Working At Wintergreen
Wintergreen Resort is a place for mountain lovers, adventure seekers and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and build new relationships that will keep you coming back for more. We work to play! We work in a fun-filled, beautiful resort setting and have a competitive compensation with a comprehensive benefit portfolio for full time year-round associates: (Medical, Dental, Vision, Life, Short and Long Term Disability Insurances as well as Paid Time Off and a 401K plan) . Our unique Recreational Benefit Package offers associates free and/or discounted resort activities, services and products.
We have many fantastic opportunities available from our spectacular, sweeping mountain slopes to our beautiful valley and lake. If this position isn’t quite what you are looking for, please visit our career page for even more open positions: Wintergreen Resort: Premier Blue Ridge Mountain Ski, Golf, Tennis, Spa and Family Vacation Resort in Virginia .
